Key Mueller Email & Phone Number

Battle Creek, Mi

• Contributes to success of Airframe team members by providing assistance with generating business correspondence, compiling reports and materials, coordinating meeting schedules and making necessary meeting arrangements, serving as point-of contact for the department manager, and receiving phone calls for team members, maintaining files, coordinating department travel with company travel coordinator, and other miscellaneous duties.• Performs clerical functions including correspondence, data entry, photocopying, mail distribution and bulletin board maintenance. Ensures adequate supplies of materials for new employee orientation packets and prepares packets as needed. Monitors and maintains department supplies and materials.• Maintains department files by ensuring that filing material is filed accurately and in a timely manner, and continually maintains/updates the Airframe shop roster.• Provides general assistance to Airframe, Quality Assurance and Engine department team members and management for activities, projects and programs.

Battle Creek, Mi

• Successfully created, planned and maintained master production schedule for approximately 120 in-house and future aircraft heavy maintenance and refurbishment events• Advised Sales and senior management on resource capability forecasts in support of strategic planning • Coordinated planning for prospective work scheduling requests requiring communication at all levels across 12 departments and other company sites• Played an essential role in assisting the Sales Department win several significant jobs by developing accurate, detailed aircraft maintenance and refurbishment event Gantt charts giving the customer measurable milestones and downtime guarantees• Anticipated the need for and developed an automated, user-friendly system to accurately forecast 146,330 square feet of hangar space availability based in Microsoft Project and piggy-backed to the Master Schedule• Assigned Project Managers and Teams to booked aircraft events• Worked with customers to coordinate drop-in aircraft service and maintenance needs• Processed and coordinated the flow of technical and non-technical paperwork between sales, project management, shop teams, technical representatives and engineering• Developed processes and procedures that were incorporated into departmental and company Best Practices• Created training manuals for developed practices and trained personnel accordingly• Participated in a committee to develop a new work order system

Indianapolis, Indiana Area

• Directly supervised project scheduling team• Established and recommended changes to improve data collection and reporting• Determined methods and procedures• Monitored project progress within the project team, including engineering, procurement, QA/QC, document control, etc.• Identified critical path items and promoted recovery plans as needed• Communicated project status and risks to program manager and senior management team• Forecasted long lead items to ensure material availability as required by production• Helped establish product schedule templates to promote efficient, consistent project schedules• Acted as role model and mentor for other project schedulers

• Managed preparation and fulfillment of client orders ensuring quality audio productions and 3-day turn times• Communicated client needs with studio staff and voice talent• Prepared, programmed and shipped equipment orders while tracking and replenishing inventory• Established dialogue with clients to ensure customer satisfaction• Maintained complete, detailed client activity notes in Sales Manager software• Collected activity data needed to assess fulfillment capacity

Battle Creek, Mi

• Successfully created, planned and maintained master production schedule for approximately 120 in-house and future aircraft heavy maintenance and refurbishment events• Advised Sales and senior management on resource capability forecasts in support of strategic planning • Coordinated planning for prospective work scheduling requests requiring communication at all levels across 12 departments and other company sites• Played an essential role in assisting the Sales Department win several significant jobs by developing accurate, detailed aircraft maintenance and refurbishment event Gantt charts giving the customer measurable milestones and downtime guarantees• Anticipated the need for and developed an automated, user-friendly system to accurately forecast 146,330 square feet of hangar space availability based in Microsoft Project and piggy-backed to the Master Schedule• Assigned Project Managers and Teams to booked aircraft events• Worked with customers to coordinate drop-in aircraft service and maintenance needs• Processed and coordinated the flow of technical and non-technical paperwork between sales, project management, shop teams, technical representatives and engineering• Developed processes and procedures that were incorporated into departmental and company Best Practices• Created training manuals for developed practices and trained personnel accordingly• Participated in a committee to develop a new work order system

• Successfully led teams to move multi-million dollar and vintage museum aircraft within facility to tight tolerances and event specifications without a single incident• Fueled aircraft to exacting specifications based on customer needs, weight / balance calculations and mission profiles (processed DOD Jet Fuel Identaplate and DESC AIR Card transactions)• Periodically tested fuel stores quality (Millipore method) and maintained related data in fulfillment of Department of Defense contractual standards, worked with DOD personnel during monthly fuel quality audits• Calculated and recorded fuel usage and sales and completed necessary paperwork for proper billing and inventory accounting• Monitored and assessed ramp and facility for safety and security, responding as appropriate• Participated in general fuel farm maintenance and upkeep• Greeted customers, vendors, visitors, and the general public and served as company liaison by initiating dialogue with guests to understand and fulfill their needs• Trained new employees on Line Department practices• Monitored weather conditions and took action to ensure safety of aircraft on ramp• Assisted air show performers and flight operations in support of Battle Creek Field of Flight Air Show and Balloon Festivals

Lake Geneva, Wi

High School, Army Jrotc/Rotc

Aviation Flight Science