Keya Chatterjee Email & Phone Number

New York, United States

Boston, Massachusetts, United States

Rover provided me with the opportunity to manage a supplemental income through dog sitting. I maintained a consistent 5-star rating on Rover app as a Pet Sitter over three years while in school. I have a five-star rating on Rover and take pride in my ability to provide outstanding customer satisfaction. Through this role, I have learnt a lot about customer.

Boston, Massachusetts, United States

• In this role, I managed UX/UI quality control for a website offering a Gen Z social platform for meaningful conversations. I assisted software developers with visual design and placement of features, providing informed.
• I oversaw testing and research projects, completing QA audits and confirming the completion of visual design aspects.
• Tested the application after revisions were completed, evaluating and editing user flows and processes to ensure an exceptional user experience.
• Completed competitor research, identifying competing start-up applications, analyzing UX/UI aspects, and advising software developers on ways to differentiate application from competition.
• I had the opportunity to assist across all departments, liaising across teams during downtime to seek ways to assist as needed.

Greater Boston

• At Petco, I provided friendly and professional customer service delivering diverse pet services. I answered customer questions, assisted with purchases, and utilized consultative sales techniques to drive upsell.
• Gained functional skills and understanding of dog training methodologies, shadowing current trainer.
• I oversaw inventory management, organizing and sanitizing supplies.

Somerville, Massachusetts, United States

• At Setting the Space, I consulted clients with various interior design needs, communicating with clients to analyze project requirements and offer product recommendations. I also assessed customer needs and assisted.
• I was recognized for my understanding of interior design trends and styles and helped the design manager acquire new clients.
• Completed extensive research to increase my product and industry knowledge and to help with furniture sourcing and customer reccomendations
• Completed various cross training to understand processes across full scope of small business.

Cambridge, Massachusetts, United States

• As a Server, I upheld quality customer service standards, serving clients within a fast-paced, thriving restaurant environment. I coordinated orders and food delivery and utilized proper cash-handling procedures. I.
• I was able to establish a reliable reputation with management, gaining responsibility to open and close the restaurant.
• Drove sales opportunities, leveraging my extensive food and beverage knowledge and sales techniques to increase organizational revenues.