Client Services
CurrentI determine eligibility for clients being processed for public housing, housing choice voucher, LRSP, VASH, and other outside referral programs. In addition, I perform recertifications and interims to determine eligibility for continued occupancy biennially for Public Housing tenants. Proficient in HUD rules and regulations as it pertains to the programs we serve. Responsible for Rent calculations, income discrepancies, HUD EIV, Yardi, and exceptional customer service to our client base and their representatives (case managers, advocates, etc.)