Keyanna Fields, Ma Email & Phone Number

Atlanta, Ga

Provided direction to staff in assisting clients with product selectionMotivated and supported service/treatment specialists Protected employees and customers by providing a safe and clean spa environmentDirected and supervised employees engaged in delivering best in class services for clients Executed administrative duties that supported accurate and timely reporting, cash collection/reconciliation, service and retail inventory management, and POS system

Atlanta, Ga

Provided customer service to telephone clients as well as checked in members for servicesEffectively booked client appointmentsSupervised and maintained cleanliness of facilityUpheld confidentiality while maintaining client files and making reminder phone callsClosed 25% or greater in membership sales

Riverdale, Ga

Facilitated therapy groups: Social Skills Group (ages 4-7); Girls Empowerment Group (ages 12-18) Conducted intake assessments and re-authorizations for children and adolescents with mental health concerns Assisted clients in maintaining functioning by conducting individual, family and group counseling servicesAssisted in the development of The Clayton Center Summer Camp Enrichment ProgramProvided clientele with tentative diagnoses based on intake assessments Inputted client information in VHN database to ensure client file accuracy, scheduling and insurance coverage

Atlanta, Ga

Conducted interviews with candidates for summer intern projectsAssisted in hiring process and intern placement of summer internsArranged weekly workshops with summer interns to ensure adherence to the mission of the departmentProcessed summer interns payroll using Kronos database

Atlanta, Ga

Managed and filed departmental recordsWrote memorandums, scheduled meetings for and conducted research for various projects for DWM employeesOrganized and maintained accurate order of training and reimbursement check registryProvided additional assistance to Employee Assistance Program, Office of Psychological Services

Atlanta, Ga

Organized and maintained order of each legislative cycleServed as secretary of City Council committee meetings by keeping minutesGenerated appointment/reappointment letters for various boards and commissions within the City of AtlantaMaintained documentation of License Review Board applications received, signed and issued from the Mayor’s Office from years 2002-2009

Talladega, Alabama

Counseled low-income, first generation high school studentsTutored in various subjects, including Reading and SpanishAssisted with extracurricular activities involvement within their schools and communitiesConducted study groups and rap sessions with students

Master’S Degree, Community Counseling, 3.62

Completed 10-month internship with The Clayton Center Community Service Board. 2012 Graduated Cum Laude. 2014

Bachelor’S Degree, Psychology, 3.34

Activities and Societies: Student Government Association (2006-2009). Psychology Club (2007-2009) Delta Sigma Theta Sorority, Inc..