Educates and assists customers on various elements of benefit plan information and available services created to enhance the overall customer service experience with the companyProcess claims timely and accurately in a fast paced, engaging and diverse environment while handling customer satisfaction as a top priority while maintaining a positive and professional attitude.Partners with other departments to deliver client specific presentations. Coordinates efforts both internally and externally and across departments to successfully resolve service issues and develop process improvement intended to enhance the overall delivery of service.Provides technical or subject matter expertise concerning policies, procedures, and function related applications/systems tools as needed Assist members with filing internal and external appeals.Provider members the proper steps with the Website profiles Assist members with locating medical devices and scheduling Dr's appointmentPlace outbound calls in behalf of members on Explanation of Benefits, collection notices and unprocessed claimsReached out to Plan Sponsors to assist member on lap of coverage and adding dependents to existing coverage

At Elite Notary, we can service anyone in the United States fully remote. Contact us today to book an appointment to notarize your documents.