Keyer Vargas Alcarde Email & Phone Number

Jacksonville, Florida, Estados Unidos

As an Optimization Field Service Technician, I provide service, install and upgrade various scanning systems for the wood processing industry at customer sites worldwide. Responsible for the accurate and timely completion of service calls and regular site visits to ensure equipment meets quality and safety standards.

Caba - Argentina

• Led a team of 5 testing analysts working on an in-house accounting management application called Patagonia.• Created test cases and database queries, and scripts and collaborated with developers and project managers to assess program capabilities, features & testing demands• Wrote, edited, and updated project manuals and technical documentation provided to the QA team• Led onsite training of 4 business analysts to maximize productivity and on-time delivery of softwareproducts to customers ensured that the team ran demons to show clients how the application works• Reviewed and updated outdated test management tools, resulting in a better search of files, functionaldocuments, test cases, and results, decreased dead time used to look up information for the QA team• Examined project requirements, uncovered bugs, and resolved issues on time

Caracas - Altamira

• Created comprehensive testing in each of the four modules of the CRM, undertook testing on a fiber optic service platform for the most prominent residential/commercial telephone service provider in the country• Worked on weekly sprints bringing together 10+ diverse, global clients & teams, worked as a translator & helped improve communication, and data sharing, resulting in the efficient development of product features• Collaborated with client sales teams to explain the functionality of all modules of the CRM from concept through final delivery of the product and service.Pruebas integrales en los módulos de CBS/CRM implementados en la nueva plataforma para el servicio de fibra óptica para residenciales/empresariales.

Caracas - Venezuela

• Undertook platform performance manual testing on every feature of the software for GPS localization• Used project management tool Jira to create, analyze and report issues and track new releases• Created and tested new cases in the HP Quality Center tool, and ensured that improvements performed wouldwork properly, tracked bugs• Created, edited & updated project manuals, including functional & technical documentation used by QAteamsEjecución de pruebas en la plataforma obsoleta y luego nueva de la aplicación de localización GPS, pruebas de humo, regresión, integración, caja blanca/negra, UAT, etc.Ejecución de pruebas en consultas de base de datos para evaluar el comportamiento de las mismas. Además de cumplir con funciones de Analista funcional en lo que refiere a la elaboración de diseños funcionales, matrices de casos de pruebas y documentador.

• Verified data integrity and accuracy, performed certifications of tests across company platforms• Searched and tracked bugs and issues and implemented queries through SQL for new platform releases• Performing weekly sprints with a team of 8 software developers and explaining how the departmentdesired the software performanceCertificador de Pruebas para la Transformación de Plataforma Tecnológica de Telefónica Movistar.

Hospital Vargas

Systems Engineering intern. Pasante de Ingeniera de Sistemas.

Systems Engineer - Ingeniero De Sistemas

Services Management Specialist - Especialista En Gestion De Servicios, Information Technology

marketing and services IT