Server, Barista, Corporate Trainer
CurrentCustomer service in a high pace and high-volume restaurant. Navigating prompt solutions to unexpected obstacles. Selling myself, the entrees and the company to continue profit. Providing consistent service that brings guest back by being knowledgeable and intentional to ensure their desires are met. In my corporate trainer role, I create a secure dynamic for others to retain and implement information I provide them. I observe and cater to all personalities, learning styles and strengths/opportunities with empathy, patience and conciseness to build a confident team to take on their new roles.