Keyon Hedayati Email and Phone Number
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* Programming: Rogue Style game development in Rust, Machine Learning project for PPG Pittsburgh, Full Stack POC project for new Fantasy Football site written in Python* Product Management: developed roadmaps, created PRDs, and managed engineering team via scrum process * Web Analytics: derive insights using web analytics data to improve site conversion* Online Marketing: generate online marketing campaigns using keywords* Operations Management: design workflow for supporting users through ticketing systems, and development of online help centers, contextual help* Project Management: managed communications and project design between product marketing, operations, and engineering* Customer Success: implemented transactional and relationship surveys using Satmetrix to close the loop with customers, and launch NPS goalsSpecialties: project management, web analytics, web optimization, online marketing, dashboards, customer experience, javascript, excel programming, data analysis, customer satisfaction
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Ingest AiPittsburgh, Pa, Us -
Forward Deployed EngineerIngest Ai Jul 2022 - PresentNew Orleans, Louisiana, UsSupport all technical aspects of customer onboarding and one-off projects. - Configure existing solutions using YAML, Python, and shell scripts- Work with customers and partners to own the technical side of communications when determining project specs and integration requirements- Automating processes, and supporting data integrations and exports running on Kubernetes
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Head Of AnalyticsNeon Ambition Feb 2016 - Jul 2022Austin, Texas, Us- Manage Web Analytics code and tracking implementation, build funnels, implement advanced reporting functionality for various clients- Redesign various conversion pages and implement A/B testing plans using tools such as Optimizely- Troubleshoot existing web analytics/tag manager implementations for various clients -
User Experience ManagerVsp Vision Care May 2017 - Jan 2018Rancho Cordova, Ca, Us- Design and approve user experience flow on Eyeconic.com- Create wireframes and prototypes for the design teamFormulate and execute a cohesive and ongoing visual merchandising strategy for the ecommerce website experience- Oversee all merchandising tactical planning to support category management plans, including product assortment, product selection, promotion management, visual optimization, and cross-selling/up-selling- Manage, maintain, and conduct QA on the storefront on a daily basis- Collaborate with customer service and other operational teams as well as digital marketing/brand management to ensure the site’s content and experience are aligned with operations and marketing communications- Work with IT to ensure any technical issues or production needs are addressed in timely fashion -
Product ManagerUpnest Jul 2015 - Jan 2016San Mateo, Ca, Us-Develop and prioritize all PRDs and manage roadmap to achieve a burn rate of 10 features/week-Manage and run all daily engineering scrums for updating and clearing out pipeline-Implement and manage all analytics platforms in use: Google Analytics, Optimizely, Tag Manager, Mixpanel, Crazyegg, Decibel Insight, SendWithUs, Mandrill-Create and present all product metrics for weekly consumption while delivering key actionable insights -
Customer Experience Project Manager8X8, Inc. Nov 2012 - Mar 2014Campbell, Ca, Us-Plan, perform, and implement customer experience improvements and dashboards to drive corresponding operational changes in the organization.-Organize, lead and/or facilitate cross-functional projects (Easy Cancellation Tool, Satmetrix Customer Satisfaction, Billing 2.0)-Analyze customer churn data, define a corrective action plan to address the reasons for churn and drive the execution of the plan to reduce churn -
Test Operations ManagerEbay Oct 2011 - Nov 2012San Jose, Ca, Us-execute 100% of ebay's testing plans through prioritization, configuration, and implementation -manage all executive level reporting on volume, change history, and success metrics-collaborate with PMs on test set up and feature design-develop tools to improve process and increase efficiencies using SQL, VBA, and wiki-assist product team in designing new UI for internal testing tool-act as sole point of contact for ebay NOC team in times of site-wide crises -
Web Analytics/Marketing ConsultantHillside Holdings Jun 2010 - Oct 2011* Implement Google Analytics code and tracking, build funnels, implement advanced reporting functionality* Redesign of homepage, and improve overall site traffic* Implement marketing campaigns to drive new users that accomplish one of the following: donate, purchase from store, or subscribe to podcast
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Online Marketing ConsultantImvu Aug 2010 - Oct 2010Redwood City, Ca, Us* Manage relationship with over 25 publishers* Manage large marketing budget to a specific target CPA, and total paid user number* Maintain, install, and train other members on Google Analytics and it's applications* Contribute to redesign of registration funnels, and landing pages.* Contribute and manage testing of new ad formats, and image banners -
Marketing Program ManagerTravelocity Feb 2010 - Jul 2010* Manage the development and execution of online marketing programs to accomplish various high level goals such as 'increase bookings for hotel by x%'* Assist in the development of Travelocity's overall online marketing strategy including team development, 3rd party tool implementation and roadmaps, project implemenation and prioritization* Generate and deliver reports via Excel to various stakeholders including product owners, CMO, CEO, and channel leads* Leverage Web Analytics software to improve onsite conversion funnel* Serve as the key analyst and point of contact for multi-million dollar paid search budget* Manage relationship with external companies: Google, Yahoo, iCrossing, ClickHere, DataXu, Pixazza, etc
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Web Analytics ConsultantGoogle Jan 2009 - Jun 2009Mountain View, Ca, Us* Analyze and improve conversions for high value clients using web analytics data (Google Analytics)* Work with senior executives to lower CPA of AdWords marketing campaign through web data analysis* Customize Google Analytics implementations for specific site goals (e-commerce, content)* Create website design experiments for clients using Website Optimizer to increase c-level defined goal * Liaise with international product support and engineering team* Presented Google Analytics introduction at industry event (TFM London 2009)* Conduct interviews for potential partners in Google Analytics Authorized Consultant Network (GAAC) -
Senior Analytics SpecialistGoogle Jun 2008 - Dec 2008Mountain View, Ca, Us* Google Analytics Consultant for external high tier advertisers* Provide Google Analytics consultative services to internal teams and groups* Cross organizational workflow management lead (AdWords)* Project lead for support initiatives to reduce incoming support ticket volume* Representative of Google Analytics at over 15 Tech Conferences
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Analytics Specialist IGoogle May 2006 - Jun 2008Mountain View, Ca, Us* Lead customer satisfaction analyst* International (US/India/Dublin) liaison and workflow manager* Managed client email communication quality* Project Lead for cross-sell marketing campaigns (AdWords/Google Analytics)
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Adwords CoordinatorGoogle Jan 2005 - Apr 2006Mountain View, Ca, Us* Supported new Google AdWords users via email and phone* Assisted in project to automate prioritization of urgent client issues* Developed workflow for automating approval of hundreds of thousands of ads
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Adwords RepresentativeGoogle Sep 2004 - Dec 2004Mountain View, Ca, Us* Approve text ads for tier 1 clients* Liaise with Direct Sales Account Managers
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Adwords Representative (Temp)Google May 2004 - Aug 2004Mountain View, Ca, Us* Approve text ads for low tier clients
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Help Desk Administrator 2Uc Berkeley Police Jan 2001 - Jun 2003* Provided help desk level support for 150 employees* Project Lead for campus Kiosk installation
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Sales Manager/Network ServicesItuner Inc Jan 2001 - Dec 2001* Installed and maintained Media Servers* International customer service, sales, and tech support
Keyon Hedayati Skills
Keyon Hedayati Education Details
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University Of California, BerkeleyTheater & Performance Studies -
The University Of British ColumbiaWeb Analytics
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University Of Pittsburgh School Of Computing And InformationComputer Science
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University Of PittsburghComputer Science
Frequently Asked Questions about Keyon Hedayati
What company does Keyon Hedayati work for?
Keyon Hedayati works for Ingest Ai
What is Keyon Hedayati's role at the current company?
Keyon Hedayati's current role is Forward Deployed Engineer @ Ingest AI.
What is Keyon Hedayati's email address?
Keyon Hedayati's email address is ke****@****ail.com
What is Keyon Hedayati's direct phone number?
Keyon Hedayati's direct phone number is +191684*****
What schools did Keyon Hedayati attend?
Keyon Hedayati attended University Of California, Berkeley, The University Of British Columbia, University Of Pittsburgh School Of Computing And Information, University Of Pittsburgh.
What are some of Keyon Hedayati's interests?
Keyon Hedayati has interest in Magic, Children, Soccer, Snowboarding, Dungeons And Dragons, Cooking/food, Fantasy.
What skills is Keyon Hedayati known for?
Keyon Hedayati has skills like Google Analytics, Web Analytics, Analytics, Google Website Optimizer, Javascript, Ppc, Sql, Online Marketing, Html, E Commerce, Marketing, Online Advertising.
Who are Keyon Hedayati's colleagues?
Keyon Hedayati's colleagues are Colin Marney, Jacob Rosenfeld, Noah Mendoza.
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