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- Ensure packages are delivered safely, conveniently, and efficiently- Comply with company policies as well as local and state driving regulations- Train and mentor new hires- Regularly achieve high job performance rankings on safety, efficiency and customer feedback.

- Worked with clients to gather and define requirements, establish scopes and manage project milestones.- Applied creative expertise to present marketing concepts- Employed design fundamentals when selecting typography, composition, layout and color in design work. - Developed creative design for print materials, banners and signs.

- Photographed high-quality images for various print and digital projects- Determined an adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.- Digitally edited photos to enhance appearance.- Managed and organized photo database using consistent naming conventions and key-wording for search optimization- Edited, toned, captioned and uploaded photographs for publication.

“Cuidadores en la Familia” (Family Caregivers) is a design project that uses UX and design thinking methodologies to educate family members as caregivers about how to take care of an Alzheimer’s patient at home.- Employed UX research using design thinking and rapid prototyping.- Managed qualitative and quantitive research- Conducted ethnographic observations, user interviews, heuristic and competitive analysis, ideation sessions, a/b tests, usability studies (SUS & UEQ) and academic literature review. - Developed user personas and user journeys based on research results. - Developed low-fidelity prototype (Paper Design) and a mid-fidelity prototype using Adobe Illustrator and Adobe XD.- Applied design skills for the project; applied graphic design skills like color theory, typography, illustration and composition.- Used Adobe Creative suite to establish brand identity, illustrated and edited images for use in social media outlets.- Used transmedia storytelling and videography to create an audiovisual experience through social media.- Designed an educational and informative Booklet.

A design project that uses UX and design thinking methodologies to educate people about pet responsibilities and help individuals find a pet that matches their lifestyle to reduce relinquishment rates in central Indiana- Used design thinking expertise to conduct user research.- Moderated and managed qualitative and quantitative research.- Conducted ethnographic observations, user interviews, heuristic and competitive analysis, ideation sessions, a/b tests, usability studies (SUS & UEQ) and academic literature review.- Developed user personas and user journeys based on research results- Developed wireframes, low-fidelity prototype (Paper Design) and a mid-fidelity prototype using Sketch and Adobe XD.- Designed a high-fidelity prototype of a Website in Wordpress using the web builder Elementor.- Identified design requirements for the project that required Graphic Design skills. Applied skills in color theory and composition. - Used Adobe Creative Suite to design a logo for the brand, edit images for use in presentation materials and website content. - Used storytelling and videography to create an audiovisual experience for use on website and social media platforms.