Keyshawna Johnson Email & Phone Number

United States

United States

Part-time Private Events Coordinator Coordinate and design events ranging from baby showers to weddings

Clearly communicates appetite, underwriting standards, and declination reasons to ensure profitability and generate a flow of quality home evaluation reviews and agency disputesPartner with agents and direct-access underwriter to creatively solve for underwriting- challenged books of business.

Remote

• Ensure compliance with established internal control procedures by examining uninsured/underinsured motorist coverage and named driver exclusion forms • Assist in reducing potential operational losses resulting from invalid forms • Document findings on an excel spreadsheet • Communicate with personal lines team to identify compliance conflicts with UM/UIM and named driver exclusion forms

Remote

• Responsible for making outgoing calls and answering incoming calls and emails to clients who opted-in for a home self-evaluation option• Market the completion of the home self-evaluation to the clients with the focus and increased the overall completion rate by 18 percentage points • Manages high value inspection orders in the system • Work closely with the Hanover Risk Consultant and Underwriters to manage and maintain high value inspection schedule• Ensure high value inspections are scheduled in a timely manner

North Miami, Florida, United States

• Assist the team with overall operations by delivering conference services to organizers requesting professional assistance with their events • Support with sales research with the sales team to generate new business• Managed events by arranging site visits, walk-throughs, and communicating with clients regarding floor plans, timelines, insurance, and rental equipment.• Act as a liaison between the client and all other departments to ensure they are fully aware of client expectations to establish continuity and accuracy • Manage the front desk area to monitor incoming inquiries and direct guest to the appropriate location• Developing and monitoring strategies to increase social media presence and enhance client engagement

North Miami, Florida, United States

• Assist the team with the overall operations by delivering conferences services to organizers requesting professional assistance with their programs, conferences, workshops, meetings, and special events• Support with sales research• Serve as an event manager when needed• Assist with database management and marketing • Communicates information clearly and efficiently between guests and conference center staff

Orlando, Florida Area

• Provided high quality hospitality and assistance before, during, and after the guests experience • Trained in In-Room Dining, restaurant server, and managed the host station• Communicated with supervisors, managers, and human resources to complete a project on In Room Dining GSS report • Shadowed the Event Management department

Tampa/St. Petersburg, Florida Area

• Trained all new staff members on the functions of the kitchen equipment and on how to prepare meals up to the company’s standards.• Received a raise and promotion to head line cook, and helped educate staff on new company procedures and promotions.• Adapted quickly to a fast-paced environment

Master'S Degree, Hospitality And Tourism Management

Activities and Societies: Hospitality Student Leadership Council

Bachelor'S Degree, Hospitality And Tourism Management, Senior

Activities and Societies: Panther Power Hospitality Student Leadership CouncilTrack in Event Management

Associate Of Arts - Aa

Activities and Societies: Collegiate Academy/Dual Enrollment with Armwood High School