Senior Electronics Technician
Communication Test Design Inc.
Mississauga, Ontario
• Led the troubleshooting and replacement of defective SMT components for PCB. Worked with 18 staff members, and collaborated with the billing department.• Utilized the spectrum analyzer to set up band frequency and compare actual with preset factory recommend data.• Performed quality test checks on cell phones, which included display, microphone, speaker, charging port, headphone, key operation, transmission and receiving, and notification LED.• Created various reports, including listed concerns, troubleshooting results, corrective action, number of phones repaired, phones in progress, and billing submissions.• Managed six employees, and was accountable for staff performance, training, and ongoing monitoring of productivity goals and attainment. • Improved several processes, including creating individual inventory log sheets for components used in the process, and top concerns with the model. This was posted on the service board for reference.