www.blitzz.co - Welcome to the future of interactive, video & AR based, predictive field service workflows.- Provide Field Service Technicians a smart, interactive Augmented Reality powered workflow automation platform to solve customer support issues 10X faster while slashing support overhead. - Improve Field Service KPIs such as first time fix it rate, tech productivity & utilization & customer satisfaction apart from remote training and remote L3 to L1 support. - Enable field techs to cross-sell and upsell.

- Getting data from point A to point B, and creating reports that tell a story.- Building the analytics and reporting backbone for the Google Fiber team to track network performance, cost, utilization, availability, etc.- Cost modeling: Built path parsing methodology to identify every network path, and respective cost from the Finance teams.- Focused on data hacking, big data engineering, machine learning, visualization, system integration and automation.- Reporting, Data Integration, Business Intelligence, custom ETL - whatever it takes.

Designed and developed data aggregation system with web crawlers and REST API parsers to mine data from web and internal tools and clean the data for analysis.Built and maintained a framework for business intelligence and data analysis

Worked on defining Software Performance and Stability for Android mobile products (phones, tablets, and Set top devices). Responsible for ensuring highest quality product in the industry. Gained thorough experience in various phases of SW Development Life Cycle and Data Analysis.

• Developed an application to read bar codes and maintain product logs in development process using LabView and SQL• Developed dashboards and indicators to analyze product yield• Designed and developed GUI to input product details, and define next steps and allocate batchesTechnologies: Java, SQL, VBA, Lab-View, Bar Code Scanner.

• Developed Server - Application to automate Clear Quest queries for real-time metrics generation• Gained experience with Defect tracking and bug reporting tools and processes - Jira, Bugzilla, ClearQuest, TableauTechnologies: SQL, MySQL, VBA