Keyur Raj Email & Phone Number

Vadodara, Gujarat, India

▪ Providing IT support to remote clients. ▪ Managing Office 365 and Active Directory administration▪ Managing group policies in Windows servers ▪ Managing administration of Gsuite. ▪ Performing migration: OneDrive to OneDrive, Dropbox to OneDrive, Exchange to Office 365, fileservers to SharePoint, G-Drive to G-Drive, Gmail to office 365. ▪ Managing windows servers’ backup and performing disaster recovery activities. ▪ Managing patching of windows servers and firmware upgradation of hardware devices. ▪ Managing administration of Azure infrastructure ▪ Managing rights, permissions and troubleshoot of MS SharePoint. ▪ Managing ISO-standards of windows infrastructures. ▪ Managing Hyper-V infrastructures. ▪ Documenting detailed root cause analysis of IT infrastructure problems. ▪ Providing L1, L2 and L3 IT supports. ▪ Performing automatic profile configuration via Windows AutoPilot.

Vadodara Area, India

▪ Installation, Maintenance and troubleshoot of Network peripherals such as CISCO Routers and Switches, CISCO ASA Firewall. ▪ Provided hardware and software support to Access Control devices, CCTV and UPS. ▪ Responsible for maintaining company strategy like designing, implementing and maintenance of enterprise network and system components. ▪ Plan, schedule, monitor and recover Backup of Servers and Desktops. ▪ Produced, maintained, and improved documentation on various internal processes, OS standards, and refresh cycle schedules. ▪ Managing users in Active Directory and their licenses in Office 365. ▪ Provided Level 1,2 and 3 support to Network and System related issues. ▪ Configuration of Files, Folders, Database and Printers at Central location. ▪ Installation of proxy servers and different policy to protect network and confidential information. ▪ Responsible for managing and maintaining IT infrastructure fulfill ISO standards. ▪ Installation of Microsoft Operating Systems, products, Antivirus, Adobe and maintain their licensing.Monitoring Traffic going IN and OUT from Firewall with the help of network monitoring software such as WireShark, based on that create network statistic report. ▪ Managed and Maintain documentation of IT Infrastructures and Network/system related issues. ▪ Responsible for implementing, maintaining and troubleshooting innovative technology to control and manage network traffic. ▪ Installation of technology and policies for Data security and integrity. ▪ Desktop migration and cloning. ▪ Administered Active Directory and Group Policy for autonomous networks in a 500+ user environment.

Vadodara Area, India

 Backup Disaster Recovery (BDR) and Pro-Active Maintenance ofServers and Workstations. Investigating, diagnosis and resolved all network related problemsand prepare documentation of the procedure. Monitor applications, databases and infrastructure components toensure services level agreements (SLAs) are met, trends leading toproblems are identified, proactive actions are taken; and, whenneeded, immediate problem management activities are addressed. Setup and Maintaining Office 365 accounts of clients. Install and Configure Firewall and VPN. Responsibility of ensuring all Servers & other machines are backedup on the cloud and locally. During times of emergencies, outages and project planned work; beon call and available until the event is addressed. During systemconversions, extra effort may be required in order to ensure the rollout of the system is successful. Preparing project plans for potential clients and assist them inselecting hardware devices and software.

Vadodara Area, India

 Responsible for network connectivity, communication protocols,configuration, integration and security Maintaining pre-packaged software applications on the LAN. Deftly established networking environment by designing systemconfiguration; directing system installation; defining, documenting,and enforcing system standards. Responsible for configuring and monitoring CISCO routers andswitches Providing remote support of on-site engineers and endusers/customers during installation. Maintaining router andswitches backup at regular basis Adept in securing network system by establishing and enforcingpolicies, and defining and monitoring access. Maximizing networkperformance by monitoring performance, troubleshooting networkproblems and outages, scheduling upgrades and collaborating withnetwork architects on network optimization Deftly reporting network operational status by gathering,prioritizing information and managing projects