As the CEO of Vixmart Services, I lead a company that operates e-commerce sales across various marketplaces, focusing on the seamless integration of technology into business processes. My passion lies in driving the development of modern e-commerce opportunities while ensuring we stay ahead in the digital landscape. With a dedication to innovation, I work on creating transformative customer experiences and leveraging cutting-edge solutions to enhance operational efficiency and growth.

With over two decades of excellence in retail and wholesale operations, Vixmart Private Limited is a dynamic company established in 1994, focused on delivering complete household solutions. As the Business Development Director, I integrate marketing, operations, and financial expertise to drive organizational growth. My role encompasses:• Leading innovation to predict and manage change• Assessing and mitigating risks through financial, statistical, and economic analysis• Generating and evaluating new business opportunities and ensuring resource alignment• Building and nurturing relationships with key clients, influencers, and stakeholders• Overseeing competitor analysis to refine our strategic offerings• Participating in contract negotiations, managing proposals, and driving successful submissionsConstantly seeking to expand and explore new avenues for growth, I contribute to Vixmart’s continued diversification and success across industries.

As a Network Engineer L2 at IBM India Private Limited, I was responsible for delivering comprehensive technical support and solutions tailored to meet customer needs. My role involved designing and implementing cutting-edge network environments, integrating the latest technologies across various platforms. I collaborated closely with clients to understand their unique requirements and proactively provided optimized solutions to enhance network performance, scalability, and reliability. By staying up to date with evolving technologies and trends, I ensured that client infrastructures were secure, efficient, and future-ready.This position allowed me to sharpen my expertise in networking technologies, troubleshoot complex issues, and contribute to a seamless customer experience through efficient, innovative network solutions.

As a Network and VoIP Engineer at IBM India Pvt Ltd, working for Aster Medcity, Cochin, I played a key role in managing and troubleshooting diverse network and security infrastructures within a JCI-standard hospital environment. My responsibilities included ensuring the seamless operation of hospital automations through technology integration, supporting innovation in customer care, and proposing strategic technology development initiatives to management.This role not only honed my technical expertise in networking and VoIP systems, but also helped me develop leadership, management, and business skills essential for driving technological transformation in a healthcare setting.

As a Network Engineer at Bsoft Education Pvt Ltd, I was responsible for delivering network support across multiple outsourced projects, working with a wide range of network technologies. My role focused on understanding customer requirements and providing tailored solutions that simplified and optimised their business processes. I collaborated closely with clients to recommend and implement the most suitable technology integrations, ensuring that their operational needs were met efficiently.