Kristina Falkenberg, Phr

Kristina Falkenberg, Phr Email and Phone Number

Human Resources Generalist @ Northwestern Community Services Board
front royal, virginia, united states
Kristina Falkenberg, Phr's Location
Washington DC-Baltimore Area, United States
Kristina Falkenberg, Phr's Contact Details

Kristina Falkenberg, Phr personal email

About Kristina Falkenberg, Phr

My objective is to grow professionally in a Human Resources career where I can help the people within the organization attain their goals while also generating new ideas for the company to increase efficiency and customer satisfaction. The postings on this site are my own and do not necessarily represent the positions, strategies, or opinions of my current or any former employer.

Kristina Falkenberg, Phr's Current Company Details
Northwestern Community Services Board

Northwestern Community Services Board

View
Human Resources Generalist
front royal, virginia, united states
Employees:
39
Kristina Falkenberg, Phr Work Experience Details
  • Northwestern Community Services Board
    Human Resources Generalist
    Northwestern Community Services Board Dec 2023 - Present
    • Key stakeholder in the procurement process for a health insurance broker• Primary contact with benefits broker; manage open enrollment, maintain the benefits portal, and collaborate with payroll for transfer of information• Provide consultation for leaders regarding disciplinary procedures to ensure accountability, yet ensure goals for training and improvement are in place• Execute full life cycle recruiting through managing college recruitment relationships• Reviewed and updated the employee manual to ensure legal compliance and alignment with the mission of the organization• Revamped all position descriptions to align with position duties and executed duties testing for FLSA exemption to ensure compliance• Garnered $107,000 annual savings through taking over billing reconciliation of benefits premiums• Review, analyze, and update compensation classifications to ensure pay parity
  • The National Humane Education Society
    Human Resources Manager
    The National Humane Education Society Jun 2022 - Dec 2023
    I reviewed and updated job descriptions to ensure accuracy. I updated the employee handbook for legal compliance and trained personnel on all updates. I reviewed and selected our health insurance plans and assisted employees through our open enrollment process. I conducted full life cycle recruiting to include community partnerships, posting jobs, reviewing applications, interviewing candidates, generating offer letters, onboarding and going through orientation with all team members. I investigated and worked with the department supervisors to address any employee relations issues. I created and managed the employee recognition and service award programs. I handled unemployment and workers comp claims. I developed the compensation strategy with the leadership team for the salary ranges of each position.
  • Petsmart
    Store Manager
    Petsmart Dec 2019 - Jun 2022
    I led my team of 6 leaders and 25 associates to a successful business position. I grew my salon customer base alongside my salon leader to increase the customer base and sales metrics. I ensured all of my leaders provided excellent customer service by ensuring every customer is engaged with authentically and a working relationship is built for repeat business. I reviewed and analyzed all store metrics and created and implemented action plans to move the business to a stronger position. I hired, trained, and continuously developed my staff to create a promote from within environment and employee satisfaction.
  • Petsmart
    Assistant Store Leader
    Petsmart Jan 2016 - Dec 2019
    Frederick, Maryland
    I managed the workload of 45 associates to ensure total customer satisfaction, loyalty, increased sales through add-ons, and in stock position. I ensured 5 department managers were performing above corporate standards. I managed shrink levels and the safety of all associates through weekly huddles. I wrote an effective schedule for 45 store associates based upon business needs. I managed and adhered to labor constraints daily. I handled all human resources tasks to include interviewing, hiring, training, coaching, disiplining, and terminating associates. I created ways to motivate associates to ensure we met store sales goals and multiple other metrics.
  • Price Chopper Supermarkets
    Assistant Grocery Manager
    Price Chopper Supermarkets Aug 2005 - Jan 2016
    Mechanicville, Ny
    I received and unloaded grocery trucks. I ensured product availability as well as shelf and display presentation. I assisted with the product ordering, scheduling, display planning, and training and development of grocery associates. I acted as manager in charge of the store in the evenings. I handled customer complaints and suggestions as well as offered support to the other departments within the store.

Kristina Falkenberg, Phr Skills

Executive Development Customer Experience Usa Well Rounded Past Clients Refunds Friendly Ethics Counting Social Media Efficient Fits Adobe Contribute New Ideas Atmosphere Collaborative Retail Insurance Multi Tasking Location Community Star Amazing Event Planning Applications Consideration Build Relationships Hudson System Communication Business Services Education Resolve Issues Social Media Relations Front End Store Management Adjustments Vast Lead A Team Springs County Driving Checkout Business Administration Training Staff Road Hearing Marketing Real Property Cross Functional Team Leadership Time Management Complaints Asset Staff Supervision Customer Service Employee Training Financial Analysis Organizational Structure Social Media Marketing Postcards Newsletters Management Simulations Saratoga Inventory Management Conflict Resolution Communication Training Thinking Resume Customer Base Evaluation Pricing Hiring Websites

Kristina Falkenberg, Phr Education Details

Frequently Asked Questions about Kristina Falkenberg, Phr

What company does Kristina Falkenberg, Phr work for?

Kristina Falkenberg, Phr works for Northwestern Community Services Board

What is Kristina Falkenberg, Phr's role at the current company?

Kristina Falkenberg, Phr's current role is Human Resources Generalist.

What is Kristina Falkenberg, Phr's email address?

Kristina Falkenberg, Phr's email address is kr****@****ail.com

What schools did Kristina Falkenberg, Phr attend?

Kristina Falkenberg, Phr attended Siena College, Hudson Valley Community College.

What are some of Kristina Falkenberg, Phr's interests?

Kristina Falkenberg, Phr has interest in Traveling, Skiing, Photography.

What skills is Kristina Falkenberg, Phr known for?

Kristina Falkenberg, Phr has skills like Executive Development, Customer Experience, Usa, Well Rounded, Past Clients, Refunds, Friendly, Ethics, Counting, Social Media, Efficient, Fits.

Who are Kristina Falkenberg, Phr's colleagues?

Kristina Falkenberg, Phr's colleagues are Cecilia Garrison, Richard Gaudette, Colleen Allen-Clingan, Denise Acker, Alexis Keller, Maria Estevan, Elizabeth Johnston.

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