Katie Feeney Email & Phone Number

Calgary, Ab, Ca

Executed and supervised plate preparation according to temperature and condiment specifications.Monitored meal preparation to ensure timely delivery and guest satisfaction.Learned line cook and food preparation work tasks in order to provide skilled backup for diverse roles.Maintained composure and work quality while under stress.

Calgary, Alberta, Canada

Set up appointments with potential and current customers to discuss new products and services.Adapted sales techniques to specific clients and promoted products based on individualized client needs.Submitted and tracked orders.Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.Accounted for all inventory and ordered new stock.

Calgary, Ab

Performed general office duties, including answering the phone, recording and forwarding messages, restocking supplies, greeting visitors and accepting payments.Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.Set up and broke down promotional booths and tents, talked to potential customers for successful promotional events.

Calgary, Alberta

Coordinated dining room for special upcoming functions, including wedding and baby showers, reunions and corporate meetings.Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.Bussed and reset upwards of 30 tables per shift, worked efficiently to keep dining room and work areas clean.

Calgary, Ab

Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.Completed stock orders and managed inventory levels.Readied items for sales floor stocking by affixing tags and preparing pallets.Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.

Calgary, Alberta

Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.

Calgary, Alberta, Canada

Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.Communicated closely with expediters to fully understand special orders for customers, including those with food allergies and gluten intolerance.Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination.

Calgary, Alberta

Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.Kept business operations moving smoothly by drafting sales reports, coordinating staff schedules and managing opening and closing procedures.Assisted in recruiting, hiring and training of team members.Worked with managers and advertising directors to optimize promotions.Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.Updated pricing and signage to complete product displays and educate customers.

Calgary, Alberta

Assisted in the actual setup of the `Haskayne Mercantile Block' in preparation for the grand opening of that new addition.Managed promotional in-store signage and displays and re-stocked merchandise.Actively engaged customers to provide general assistance and information on store merchandise both in-person and via telephone.Used POS system to process sales, returns, online orders and gift card activation.Opened and closed store independently when needed and prepared nightly bank drop for manager.

Bachelor Of Integrated Studies, Philosophy

Activities and Societies: Renaissance College. Studying online Via UNB's distance education program. Coursework in ethics, critical.

Business Administration

Coursework in management, business communication and organizational behavior.

Certification, Marketing

Activities and Societies: Vice President of the Calgary Campus Club organization. Coursework in visual merchandising, communication.