Kelly Fernanda Castillo Jiménez Email & Phone Number

Mexico City, Mexico

Perif. Blvd. Manuel Ávila Camacho 118, Lomas De Chapultepec, Miguel Hidalgo, 11000, CDMX

- Developed and executed customized sales strategies for a portfolio of 100 accounts, achieving a 15% increase in total sales volume by applying advanced data analysis and customer segmentation techniques.- Driven a 30% increase in key customer satisfaction by personalizing their experience and optimizing after-sales service through the use of advanced CRM.

Sierra Candela 111, Lomas De Chapultepec, Miguel Hidalgo, 11000 CDMX

- Implementation of data analysis methodologies that increased the precision in management planning by 25%, using state-of-the-art analytical software.- Significant increase of 25% in customer retention through reinforced CRM strategies and effective communication flows.- Optimized sales strategies integrated with specialized software, exceeding quarterly.

Ciudad De México

• Reception of calls and visits
• Documentation management
• Control of vehicle expenses
• Fuel refills
• Organization of diary for meeting rooms
• Reception and delivery of messaging

Av De Los Insurgentes Sur 1457, Insurgentes Mixcoac, Benito Juárez, 03920 Ciudad

• Customer service
• Staff training
• Teamwork
• Face-to-face relationship with the customer
• Brand manager

Av. Prol. 27 De Febrero 4026, Los Rios, 86035 Villahermosa, Tab.

• Customer service
• Software management
• Face-to-face relationship with the customer
• Office package handling
• Billing
• Call channeling

Boulevard Adolfo Ruiz Cortines 1840, Carrizal, 86108 Villahermosa, Tab.

• Customer service
• Cash management
• Inventory management
• Personnel supervision
• Face-to-face relationship

Especialidad En Ventas

Licenciatura, Mercadotecnia Y Publicidad

Especialidad En Marketing Digital