Katherine Fields-Smith Email & Phone Number

Oklahoma City, Oklahoma Area

• Represent Agency before Legislature and participate in legislation/rulemaking processes• Liaise with Board of Directors to guide, implement, and carry out Board directives • Liaise with other Agencies such as Governor’s and Legislative Offices, Attorney General, Secretary of State, Department of Libraries, and State Auditor’s Office• Facilitate all Board and Committee Meetings• Oversee agency operations - supervise staff, employee reviews and development needs assessments, budget forecasting, space planning, and vendor contract negotiations• Regulate the Abstracting industry in the State of Oklahoma through licensing, inspections and investigating consumer complaints

Oklahoma City, Oklahoma Area

Services provided vary based upon the client’s needs, including, but not limited to:• Worked with clients to improve and streamline processes to create greater efficiency and profitability• Developed Policies/Procedures, Employee Handbooks, and Best Practices Manuals• Coordinated and facilitated Board meetings, events, conventions, continuing education and regional meetings – vendor negotiation/contracts, collect payments and allocate for Treasurer, monitor budget usage, coordinate/train/oversee volunteers, post-event ROI/cost analysis• Participated in yearly budget forecasting – provide analysis and review of previous year, make recommendations for adjustments• Bookkeeping and payroll via Quickbooks Pro• Accounts Payable/Receivable - processed all incoming funds; provided tracking, budget allocation and reporting of income; coded and processed invoices for payment• Maintained website and member/client databases• Oversaw day-to-day operations – phone, general correspondence, assist as needed• Coordinated communication – quarterly newsletters, informational emails and press releases• Marketing - Provided graphic design services for flyers, brochures, forms, etc.; developed media kit and solicited advertisement on website and in newsletter

Oklahoma City And Tulsa

• Oversaw operations, administrative budget usage and forecasting for 6 corporate offices in Oklahoma City, Tulsa and Northwest Arkansas• Provided direct supervision of Reception staff and secondary supervision of Administrative Support team• Provided employee relations/Human Resources for approximately 100 employees:o Recruiting – candidate qualification, background checks/reference verification, phone screens and initial interviews, also processed all new hire paperwork o Employee Records – maintained detailed records on all staff (position, wage, benefits, work location, etc.) and ensured confidentialityo Diversity Champion – EEOC reporting, utilized recruiting methods that encouraged diverse candidates to applyo New Hire Onboarding/Benefit Administrationo Payroll – collect and process timesheets for hourly team memberso Career Development Coordinator/Training – soft and hard skills, analyzed skills and made training recommendations, participated in training team members when applicableo Administrated yearly review/performance management process, including bonus and wage increase recommendations• Oversaw Accounts Payable and Receivable for operations overhead; negotiated vendor contracts• Acted as Communications/Public Relations Officer for business unit:o Press releases, newsletters, corporate communications, website maintenance, bios• Coordinated employee events• Administrated Petty Cash account• Provided Executive Administrative support for Managing Director and two commercial brokers