- Defined and created the strategy for CYF Tech Products development and volunteer hiringpipeline. - Oversee the creation of a product range that captures the learnings and values of the organisation and the interest of volunteer software developers.- Created the global roadmap for the professional development curriculum so that the goal ofhaving graduates better prepared for professional work environments.- Agile Coach

- Mentor women who are matched to my skills for a 3-month period.- Practice and improve important leadership skills, including being an effective listener, questioner, and empowerer of action.

- Actively driving the delivery, overseeing the rollout plan, and ensuring business benefit at scale- Delivering complex, multi-technology, international change initiatives, including in the scope products, pricing, process, people / roles, data as well as technology / functionality - Building strong relationships with key senior stakeholders across markets so they can actively drive successful change within their markets

- Working in Squads with inter-cultural teams in Europe and Singapore- Ensure clear and consistent communication about the product, market, and strategy to all business stakeholders, including leading workshops, such as User Journey Map, Impact Map, Design; discussions to build the roadmap and the backlog of critical initiatives; and meetings to engage internal users - Participation in key industry standard meetings with clients and competitors to define standard processes, as well as meetings with clients to ensure requirements are aligned- Prioritising the needs of multiple departments and making necessary decisions and communication of the involved ones- Leading the Product Ownership team, being responsible for recruitment, training, and day to day support

- Responsible for gathering requirements for different business units (i.e. Commercial, Finance, etc.) and translating the requirements into user stories with Behavioural Driven Development focus (BDD)- Liaising with QA, development, process change, project management and delivery teams to ensure clarity of requirements and goals- Mapping as-is and to-be business processes to identify gaps and propose enhancements- Ensuring priorities of the different projects and requirements are being aligned and approved with Product Owners, including user acceptance testing (UAT)- Working on the Digital Transformation Programme using Agile Methodology

- Help with the optimisation of all existing accounts as well as report of the necessary data- Manage projects, marketing initiatives, sales tools, events, integrations and contracts- Liaise with the Sales Managers, Pricing, IT and Product teams- Coordinate the International Sales Support Team

- Responsible for the smooth operational planning and delivery of training events at various locations- Train and manage a large seasonal workforce specifically recruited to ensure the best-in-industry preparation to mark and moderate qualifications

- Lead and coordinate teams that execute product and project management tasks- Experience in supporting the quality programme ensuring that all projects of the pipeline are guaranteeing customer-service and regulation standards

- Product management of a specific type of bank account analysing and reporting the life cycle- Responsible for engaging stakeholders - Development or improvement of training material

- Strategic planning to enhance the loyalty programs and clients relationship with their final consumers- Analysing data, identifying clusters and determine new processes - Main indicators and P&L (profit & loss) report of the loyalty programs

- Event organization of national and international meetings and press-conferences- Organizing and leading the social responsibility programs in São Paulo- Responsible for developing articles for the internal magazine- Translating or reviewing translations for the external magazine