Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activitiesRespond to incidents and critical situations in a calm, problem solving mannerConduct regular and random patrols around the business and perimeterWorking environments and conditions may vary by client site

Maintained a welcoming, professional visible presence at the front desk; engaged with guests, ensuring they are always treated in a cordial, respectful manner in a way that represents the Company brand image.Handled customer issues directed to the store, over the phone and in person; executed resolutions in a positive, professional and helpful way.Responded to customer’s inquiries regarding sales, billing and delivery; followed up with customers to confirm scheduled deliveries.Processed sales orders accurately and efficiently. Followed cash handling procedures. Assisted customers with the credit application processed and financing arrangements as needed.Maintained sales transaction documentation.Assisted with store opening and closing procedures, cash balancing, and daily checklists.Provided clerical support for store administration and accounting functions. Assisted in the completion of daily sales and other store reports.Assisted with inventory and loss prevention processes.Demonstrated the Company’s Core and Growth Values in the performance of all job function

Compensated administrative support on a temporary assignment. Performed extensive data validation/quality assurance analysis within large datasets.Created and maintained documentation related to project implementation and transition phases.Prepared employees for assignments by establishing and conducting orientation and training programs.Supported executive decision-making by reporting on metrics and recommending actionable improvements.Produced professional and error-free letters, presentations and spreadsheets needed by senior office professionals.Coordinated with management and instructors and welcomed constructive criticism for areas needing improvement.