Kenny Gallup Email & Phone Number

Crowfoot Valley Coffee Castle Rock,Co

Castle Rock, Colorado

Unload and unpack furniture deliveries. Assist Designers with product placement on sales floor and loading products for customers. Finding my zen in bailing cardboard.

Loveland, Co

Assisting customers with access and usability for Constant Contact's website based service

Assisting QA for a web-based, POS integrated video surveillance program.

Morrison, Co

Provide training and observation of permitted drivers seeking to earn their graduated driver's license as early as possible, by fulfilling state requirements with an approved driving instructor.

Training Agents in using proprietary software in accordance with local regulations and law, using telephone and online training resourcesCompleting particular transactions requiring company operator reviewOversaw 8-10 trainees during their transition to full job dutiesMember of Employee Council and multiple focus groups

Consulting students in a variety of course material to meet their individual needsResponsible for facilitating 3 day in-house training courses with students of various abilitiesHandling approximately 50 advanced inbound and outbound calls a dayAssist students in implementing steps to start and build their own businessesEffectively processing escalations by clarifying the needs of the students, expediting correction or adjustment, and following up to ensure resolutionCompleted Colorado PSI Mortgage Broker Exam

Accurately managed cash deposits and employee cash drawersDealt with a diverse customer population, while ensuring store securityFrequently opened and closed store, including securing buildingResponsible for ordering, stocking and rotating inventory, with an eye on profitability

Responsible for ordering, stocking and rotating inventoryManaged busy weekday opening shiftAccurately managed cash deposits and employee cash drawersResponsible for the most profitable holiday season, without direct management

Working nationally to develop the Drive-thru concept - Leetsdale and Holly locationHiring, training and retaining employees, reducing turnover 83%Effectively trained Management traineesIncreased sales in first two quarters, bringing location in line with established budgetResponsible for daily operating concerns; including scheduling, ordering product, cash management, in store HR issues and communication

Education record

General Studies; An Emphasis On Geology And Anthropology