Worked with other directors and volunteers to organize neighborhood activities including: * ~10 meetings per year where neighbors come together for a meal and learn about local issues* Annual egg hunt in a neighborhood park* Summer concert block parties featuring local musicians* Periodic newsletters containing neighborhood updates and human interest articlesWe also work closely with many residents in the area, the city, and other local non-profits to help ensure everyone gets the services they need as efficiently as possible.

Split role - 50% team management, 50% work on my own managed services projectsLead and support team of developers, including junior devs, to success on their projects and career growth.Ensure high quality delivery on my team’s projects through code and design reviews, targeted training sessions, and occasional direct support on more complex storiesWork with other team leaders to set team goals and policies, manage conflicts, and grow the practiceDeliver end to end solutions for my clients, including initial solution design, implementation, and releaseBuilt an integration to bring consumer order data from Commerce Cloud into Sales Cloud where it was used for customer support in Service Cloud, drove targeted email marketing campaigns in Marketing Cloud, and was sent to another Salesforce org for financial reportingWorked with my client’s marketing team to streamline a frequent and complex customer information data load by automating significant - and previously manual - steps to normalize data, deduplicate contacts, clean up contact information (mailing address, email, phone number), and track interactions and product interest to support targeted marketing campaigns

Led development teams to build well designed, fully customized Salesforce communities allowing B2B and B2C customers, sales partners and/or internal users to get support, communicate with peers, and/or manage deals in a unified experience consistent with each client’s brandLed a development team, consisting of about 10 people within 7Summits and a higher education client’s IT department, to design and build an application to help prospective students track the entirety of their application to the school. The new tool allowed students to see the dozens of steps which needed to be completed for successful enrollment, resources to help them complete the steps, and their individual progress towards completing each step. It was built to be highly configurable and to be installed in multiple orgs with differing data models without code changesUsed Salesforce Experience and Sales Clouds to build Partner Communities, enabling firms to join my clients’ partner sales programs, register deals, get sales support, easily track their partner scorecards and similar metrics, and participate in sales incentives.Experience with SSO, DevOps, REST and SOAP integrations, large data volumes in Salesforce, batch and async processing, managing competing priorities, and helping clients get the most benefits while minimizing costs

Supported a variety of Salesforce systems, with a focus on data management and integrationsActed as the lead technical resource on multiple concurrent client engagementsWorked with a financial services firm to design a replacement for a complex customer data management application with a new tool built on Sales CloudWorked with a variety of Salesforce project teams to assist with gathering requirements, designing technical solutions, building with software development best practices, and successfully deploying

Supported a variety of Salesforce systems, with a focus on data management and integrationsBuilt an integration which collected mobile app usage data and aggregated it within Sales Cloud to accurately invoice enterprise customers

Joined CTS in 2013 and was placed in a staff augmentation role at Artisan Partners in July 2013. In 2015 Artisan asked me to join as an internal employeeCollaborated with end users and other developers to design and build a highly custom Salesforce setup capable of supporting multiple sales channels with divergent requirementsBuilt and maintained Java services to integrate Salesforce with other internal and external systemsOversaw nightly, monthly, and quarterly data processes; both ensuring that they successfully ran on schedule and proactively identifying and resolving issues that could cause future interruptionsBrought development best practices to Salesforce, including automated and manual testing, continuous integration, change management, version control and documented standards for code

Developed web application for monitoring water usage and quality for industrial systems.

Support web-app both for internal users and outside clients.Led the testing and deployment of a web application with over 5000 users.

Installing and supporting phone and network equipment across campus