Kevin Hawke Email & Phone Number

Novato, California, United States

Summary: Responsible for all GxP maintenance planning and scheduling with cross-department collaboration. Monitoring/Improving lifecycle maintenance through OE Visual Management.- Recovered $1.1 million spend in labor and parts by optimizing PM Schedule Due Dates- Reduced employee overtime an average of 35 hours/month by improving clarity of ownership / roles / responsibility.- Manage Operational Excellence Visual Management System with 90+ KPIs, OKRs, and Metrics leading to 99.9% on-time work order execution.- Restructured team responsibilities creating a strong 2-month step-change resulting in significantly improved stakeholder relationships, team productivity, and moral.

Novato, California, United States

Summary: Provide global technical leadership while translating business needs into application solutions and capability while leveraging IT best practices. Maintain 1-3-5-year roadmap.- Reduced work order response times by 87% through process improvement and job aid creation.- Implemented 52+ system configurations using full Quality and SDL change controls.- Created 24 application weekly / monthly audits increasing master file data integrity.- Increased same-day help desk ticket resolution time from 85.3% to 93.5%; averaging 440 tickets/year.- Created company’s first Robotic Process Automation (RPA) test scripts resulting in a 2-week reduction for implementing production configuration changes.- Successfully defended 3 Vendor audits on software licensing with no observations.- Created web-based application help guide using videos / Power BI reports; averages 4400 views/year for 1000+ users.

Novato, California, United States

• Created process flow for PO requisitions and related legal contracts.• Process improvement to decreased average Request submission turnaround from 10 days to 1 day and average PO issuance time from 4 weeks to 2 weeks.• Created a standardized, smart, Purchase Order request form to promote a right-first-time submission solving the drop-and-run status quo.• Standardized existing tracking file layout and content to create alignment with other departments. This facilitated standard metric data pulls across the CFE organization.• Created regular team building lunches with Contract Specialists from Facilities, EHS&S and Capital Projects building cross-department camaraderie.

Novato, California, United States

Novato,Ca

Novato,Ca

Novato,Ca

- Developed Business requirements (URS) and configured CMMS application under full change control.- Worked cross departmentally to resolve issues and provide any needed training.- Worked on team to create new Equipment Request Form (ERF) for asset creation.

Novato, California, United States

- CMMS Administrator providing tier 1,2,3 application support o front-end users.- Developed /executed company’s first manual application test scripts using HPALM- Reduced 3-year helpdesk ticket backlog to zero.- Developed/maintained design documentation including User and Business requirements (URS/FRS), process maps, KPIs, and Configuration Specifications (CS), SOP updates.

Delaware, United States

- Design, develop, testing of new library database include user interface screens- Organized and ran design meetings developing timelines and action items with Library Manager.- Staff training and application documentation.

Redwood City, Ca

-Worked with Head Project Manager for 2x/month software installations and met or exceeded installation due dates. Provided sales product demonstrations.- Provided customer-facing Tier 1 & 2 technical support for licensing, installation, configuration, and maintenance.- Maintained ticket tracking exceeding 2-day resolution targets, provided tracking reports to CEO.- Office SQL Server DBA; Windows System Administrator; Apache web server maintenance; Oracle Hyperion Administrator.- Quality review and end-to-end testing of software releases, installation instructions, and documentation.

Bs Cs, Computer Science

Windows Server 2012R2

70-410 - Installing and Configuring Windows Server 2012r2 70-411 - Administering Windows Server 2012r2 70-412 - Configuring Advanced.

Computer Systems Networking And Telecommunications

Undergrad, Electrical Engineering

Activities and Societies: Sigma Phi Epsilon Fraternity