All Banking Needs.

• Determined and analyzed inventory levels• Placed orders for merchandise through various vendors and priced them for retail• Coordinated weekly employee schedules• Trained new employees

• Supervised tellers and all operations processes in the branch• Oversaw teller difference issues and ensured compliance with policies and procedures (check cashing, account withdrawals, etc.)• Managed sales referral goals on an individual basis as well as for the team• Accurately completed settlements on a daily basis with minimal errors and within time guidelines• Understood teller standards and check cashing guidelines and performed accordingly• Complied with all audit, regulatory and security procedures

• Processed both the paying and receiving of customer transactions in a timely manner• Cashed checks and paid out money after verifying that signatures were correct, that written and numerical amounts agreed and that accounts had sufficient funds• Received checks and cash for deposit, verified amounts and checked accuracy of deposit slips• Entered customers’ transactions into computers to record transactions and issued computer-generated slips• Balanced currency, coin, and checks in cash drawers at end of shifts, and calculated daily transactions using computers, calculators or adding machines• Performed according to the teller standards and check cashing guidelines by examining checks for endorsements and verifying other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents• Understood and complied with all audit, regulatory and security procedures• Cross-sold bank products by making quality referrals

• Communicated effectively with customers over the phone by answering questions about products and store hours• Received payment by cash, check, credit cards, vouchers or automatic debits• Issued receipts, refunds, credits, or change due to customers• Assisted customers by providing information and resolving their complaints• Greeted customers entering establishment• Maintained clean and orderly checkout areas and completed general cleaning duties• Stocked shelves and marked priced on shelves and items weekly