Software Engineering Instructor
Instructed 15+ cohorts totaling over 400 students, while maintaining a net promoter score of 80%+ - Each student accomplished over 1000 hours of programming and built multiple full stack applications, individually, in pairs, and on teamsContributed directly to internal Auto-Attendance Tracking tools - Parsed the results into a easily human readable format reducing manual work - Refactored use of deprecated JWT (json web tokens) to support OAuth with Zoom APIRebuilt assessment grading automations to integrate into our internal student facing web app to create an all in one experience for students and instructors using Docker, Jest, and React Testing LibraryProvided mentorship and management of staff contributions to internal tooling leading to automations which saved approximately 60 hours of work across multiple team members each cycle Improved curriculum to impact student outcomes and align with industry best practices including; - Converted course content to Hooks over Class based React - Added computer architecture concepts throughout course to provide more foundation for students to understand the whys behind their work - Added visuals to Performance Testing Lecture to better explain finding bottlenecks on the back end and resolution of bottlenecks through scaling - Created interactive moments, such as live coding throughout lectures to push students to apply concepts in real time and create a culture of openness and self improvementTroubleshooting and Debugging Support - Served as final level of escalation for students stuck with technical bugs across all classes in nationwide org - Solved all manner of bugs across front and back end, windows, linux, and mac; including in unfamiliar frameworks or libraries as part of student’s blue ocean projects, with an aim of mentoring students through debugging process in a repeatable manner - Maintained strong ticket satisfaction ratings in the 95% range.