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Kishan Goedan Email & Phone Number
Senior consultant and Interimmanager
at
Customer Contact Company
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior consultant and Interimmanager
Location
Rotterdam, South Holland, Netherlands
Company size
Who is Kishan Goedan? Overview
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Quick answer
Kishan Goedan is listed as Senior consultant and Interimmanager at Customer Contact Company, a with 25 employees, based in Rotterdam, South Holland, Netherlands. AeroLeads shows a matched LinkedIn profile for Kishan Goedan.
Kishan Goedan previously worked as Senior consultant and Interim manager at Customer Contact Company and Senior consultant / Interim-manager at Customer Contact Company. Kishan Goedan holds Master Of Arts (Ma), Corporate Communications, 8.1 from University Of Utrecht.
Company email context
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Customer Contact Company
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Profile bio
About Kishan Goedan
Ex-Coolblue (customer service & sales management) & ex-Springest (COO), available for consultancy & interim management.I specialize in building customer-facing departments. I have a track record of reducing costs and increasing revenue while raising employee & customer happiness. My talent for customer-centricity, quality, and people development has enabled me to achieve these results. I’m passionate about helping businesses succeed, and I'd love to connect to discuss how I can help your business achieve its goals!
Listed skills include Customer Service, Sales Management, Employee Training, Corporate Communications, and 8 others.
Current workplace
Kishan Goedan's current company
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Customer Contact Company
20 roles
Kishan Goedan work experience
A career timeline built from the work history available for this profile.
Senior Consultant And Interim Manager
Senior Consultant / Interim-Manager
Manager Studiebegeleiding Ncoi & Scheidegger A.I.
Jul 2023 - Dec 2023
Manager Customer Service A.I.
Mar 2022 - Apr 2023
Consultant
Dec 2022 - Mar 2023
Coo
Springest is a tech scaleup based in Amsterdam (52 FTE) & Berlin (8 FTE). Its main product is Springest.nl, an independent comparison website for training programmes and courses. Educators place their learning products allowing you to view, compare and find your ideal training, course, e-learning or coach. Springest Go is a learning platform for companies. Springest Go empowers employees with the tools to find and book the course they need to grow, taking away the HR departments’ administrative burden while giving employees control over their learning and development. With 91.000 learning products from 8.200 providers, Springest is the biggest learning platform in Europe for people and organisations in the Netherlands, Germany, Belgium, United Kingdom and Sweden.As Chief Operational Officer, I was in charge of Springest’s customer satisfaction, operational teams & processes, leadership & employee development, and corporate communications. This role lasted until early 2022, when Springest was acquired by Studytube.
Feb 2020 - Jan 2022
Manager Learning & Development Customer Contact
- developed new strategy to grow Coolblue’s NPS & EBITDA by improving customer contact quality- created team of specialists in training, coaching, knowledge & project management (14 FTE)- implemented knowledge & skill training program for B2C & B2B customer service employees (450 FTE in NL/BE)- responsible for NPS, sales & cost per contact
Feb 2019 - Jan 2020
Manager Customer Service
- managed & improved performance of telephone, email, social media & live chat teams providing sales advice & aftersales support (200 FTE)- accountable for NPS, availability, sales & cost per contact
Feb 2017 - Jan 2019
Manager Telesales
- developed & optimized outbound telesales channel- co-created outbound telephony CRM software- created & managed telesales team (10 FTE)
Feb 2016 - Jan 2017
Manager Cell Phone Plans
managed team & improved sales, fulfilment & retention performance of mobile phone contracts (17 FTE)
May 2015 - Feb 2016
B2B Marketer
- developed B2B marketing strategy- initiated & executed B2B marketing campaigns- created & optimized B2B webpages & newsletters- created & managed B2B acquisition team (3 FTE)
May 2013 - Apr 2015
Project Manager Sales
- developed sales strategy for customer service & stores- developed sales training courses - developed sales coaching tools- developed cross sell toolkit for all product groups- developed sales reporting tools- trained & coached all customer service & store employees (NL/BE)- increased sales conversion of customer service department from 6% to 23%- designed new customer service webpage
Jul 2011 - Apr 2013
Customer Service Employee
Apr 2009 - Jun 2011
Teacher Language & Communications A.I.
coordinated & taught course ‘7 Myths of Communication’
Feb 2013 - Jul 2013
Teacher Bsw Social Work & Social Services A.I.
taught course ‘Healthcare Indication’
Apr 2010 - Jul 2010
Real Estate Researcher
Fundashon Kas Popular Housing Corporation
researched feasibility of housing estate project
Aug 2008 - Jan 2009
Supervisor Mortgage & Credit Applications
- supervised employees- recruited & trained coaches- developed & provided training courses- conducted job interviews & job evaluations- set up targets & incentives- planned workforce schedules- created call scripts & evaluation forms- created national employee manual
Jun 2006 - Aug 2008
Jun 2005 - May 2006
May 2005 - Jul 2005
Team & coworkers
Colleagues at Customer Contact Company
Other employees you can reach at customercontactcompany.nl. View company contacts for 25 employees →
MV
Martine Van Kalkeren
Colleague at Customer Contact CompanyThe Randstad, Netherlands
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LS
Lola Smith
Colleague at Customer Contact CompanyGreater Cheshire West And Chester Area, United Kingdom
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FM
Frank Mccormick
Colleague at Customer Contact CompanyMckees Rocks, Pennsylvania, United States
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BK
Bianca Kruis-Westerholt
Colleague at Customer Contact CompanyEtten-Leur, North Brabant, Netherlands
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GD
Gerrit Dekker
Colleague at Customer Contact CompanyAmsterdam, North Holland, Netherlands
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TH
Tim Hindriks
Colleague at Customer Contact CompanyHilversum, North Holland, Netherlands
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EH
Esmond Hoevenberg
Colleague at Customer Contact CompanyGreater Enschede Area, Netherlands
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AG
Amien Ghardi
Colleague at Customer Contact CompanyGreater Enschede Area, Netherlands
View →
YN
Ylaine Noël
Colleague at Customer Contact CompanyAmsterdam, North Holland, Netherlands
View →
Martine Van Kalkeren
Colleague at Customer Contact CompanyThe Randstad, Netherlands
View →
LS
Lola Smith
Colleague at Customer Contact CompanyGreater Cheshire West And Chester Area, United Kingdom
View →
FM
Frank Mccormick
Colleague at Customer Contact CompanyMckees Rocks, Pennsylvania, United States
View →
BK
Bianca Kruis-Westerholt
Colleague at Customer Contact CompanyEtten-Leur, North Brabant, Netherlands
View →
GD
Gerrit Dekker
Colleague at Customer Contact CompanyAmsterdam, North Holland, Netherlands
View →
TH
Tim Hindriks
Colleague at Customer Contact CompanyHilversum, North Holland, Netherlands
View →
EH
Esmond Hoevenberg
Colleague at Customer Contact CompanyGreater Enschede Area, Netherlands
View →
AG
Amien Ghardi
Colleague at Customer Contact CompanyGreater Enschede Area, Netherlands
View →
YN
Ylaine Noël
Colleague at Customer Contact CompanyAmsterdam, North Holland, Netherlands
View →
4 education records
Kishan Goedan education
Master Of Arts (Ma), Corporate Communications, 8.1
Bachelor Of Arts (Ba), Communication And Information Studies
Bachelor Of Science (Bsc), Psychology
Gymnasium
Gymnasium Haganum
FAQ
Frequently asked questions about Kishan Goedan
Quick answers generated from the profile data available on this page.
What company does Kishan Goedan work for?
Kishan Goedan works for Customer Contact Company.
What is Kishan Goedan's role at Customer Contact Company?
Kishan Goedan is listed as Senior consultant and Interimmanager at Customer Contact Company.
Where is Kishan Goedan based?
Kishan Goedan is based in Rotterdam, South Holland, Netherlands while working with Customer Contact Company.
What companies has Kishan Goedan worked for?
Kishan Goedan has worked for Customer Contact Company, Salta Group, Bonusan, Ministerie Van Algemene Zaken, and Springest.
Who are Kishan Goedan's colleagues at Customer Contact Company?
Kishan Goedan's colleagues at Customer Contact Company include Martine Van Kalkeren, Lola Smith, Frank Mccormick, Bianca Kruis-Westerholt, and Gerrit Dekker.
How can I contact Kishan Goedan?
You can use AeroLeads to view verified contact signals for Kishan Goedan at Customer Contact Company, including work email, phone, and LinkedIn data when available.
What schools did Kishan Goedan attend?
Kishan Goedan holds Master Of Arts (Ma), Corporate Communications, 8.1 from University Of Utrecht.
What skills is Kishan Goedan known for?
Kishan Goedan is listed with skills including Customer Service, Sales Management, Employee Training, Corporate Communications, Communication, Teaching, Team Management, and Text Editing.
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