Kishan Goedan Email & Phone Number
Who is Kishan Goedan? Overview
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Kishan Goedan is listed as Senior consultant and Interim manager at Customer Contact Company, a company with 25 employees, based in Rotterdam, South Holland, Netherlands. AeroLeads shows a matched LinkedIn profile for Kishan Goedan.
Kishan Goedan previously worked as Senior consultant / Interim-manager at Customer Contact Company and Manager Studiebegeleiding NCOI & Scheidegger a.i. at Salta Group. Kishan Goedan holds Master Of Arts (Ma), Corporate Communications, 8.1 from University Of Utrecht.
Email format at Customer Contact Company
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About Kishan Goedan
Ex-Coolblue (customer service & sales management) & ex-Springest (COO), available for consultancy & interim management.I specialize in building customer-facing departments. I have a track record of reducing costs and increasing revenue while raising employee & customer happiness. My talent for customer-centricity, quality, and people development has enabled me to achieve these results. I’m passionate about helping businesses succeed, and I'd love to connect to discuss how I can help your business achieve its goals!
Listed skills include Customer Service, Sales Management, Employee Training, Corporate Communications, and 8 others.
Kishan Goedan's current company
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Kishan Goedan work experience
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Senior Consultant / Interim-Manager
Current
Manager Studiebegeleiding Ncoi & Scheidegger A.I.
Manager Customer Service A.I.
Consultant
Coo
Springest is a tech scaleup based in Amsterdam (52 FTE) & Berlin (8 FTE). Its main product is Springest.nl, an independent comparison website for training programmes and courses. Educators place their learning products allowing you to view, compare and find your ideal training, course, e-learning or coach. Springest Go is a learning platform for companies..
Manager Learning & Development Customer Contact
- developed new strategy to grow Coolblue’s NPS & EBITDA by improving customer contact quality- created team of specialists in training, coaching, knowledge & project management (14 FTE)- implemented knowledge & skill training program for B2C & B2B customer service employees (450 FTE in NL/BE)- responsible for NPS, sales & cost per contact
Manager Customer Service
- managed & improved performance of telephone, email, social media & live chat teams providing sales advice & aftersales support (200 FTE)- accountable for NPS, availability, sales & cost per contact
Manager Telesales
- developed & optimized outbound telesales channel- co-created outbound telephony CRM software- created & managed telesales team (10 FTE)
Manager Cell Phone Plans
managed team & improved sales, fulfilment & retention performance of mobile phone contracts (17 FTE)
B2B Marketer
- developed B2B marketing strategy- initiated & executed B2B marketing campaigns- created & optimized B2B webpages & newsletters- created & managed B2B acquisition team (3 FTE)
Project Manager Sales
- developed sales strategy for customer service & stores- developed sales training courses - developed sales coaching tools- developed cross sell toolkit for all product groups- developed sales reporting tools- trained & coached all customer service & store employees (NL/BE)- increased sales conversion of customer service department from 6% to 23%.
Customer Service Employee
Teacher Language & Communications A.I.
coordinated & taught course ‘7 Myths of Communication’
Teacher Bsw Social Work & Social Services A.I.
taught course ‘Healthcare Indication’
Real Estate Researcher
researched feasibility of housing estate project
Supervisor Mortgage & Credit Applications
- supervised employees- recruited & trained coaches- developed & provided training courses- conducted job interviews & job evaluations- set up targets & incentives- planned workforce schedules- created call scripts & evaluation forms- created national employee manual
Colleagues at Customer Contact Company
Other employees you can reach at customercontactcompany.nl. View company contacts for 25 employees →
Gerrit Dekker
Colleague at Customer Contact Company
Amsterdam, North Holland, Netherlands, Netherlands
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AG
Amien Ghardi
Colleague at Customer Contact Company
Greater Enschede Area, Netherlands
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FM
Frank Mccormick
Colleague at Customer Contact Company
Mckees Rocks, Pennsylvania, United States, United States
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MV
Martine Van Kalkeren
Colleague at Customer Contact Company
The Randstad, Netherlands, Netherlands
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LS
Lola Smith
Colleague at Customer Contact Company
Greater Cheshire West And Chester Area, United Kingdom
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YN
Ylaine Noël
Colleague at Customer Contact Company
Amsterdam, North Holland, Netherlands, Netherlands
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TH
Tim Hindriks
Colleague at Customer Contact Company
Hilversum, North Holland, Netherlands, Netherlands
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EH
Esmond Hoevenberg
Colleague at Customer Contact Company
Greater Enschede Area, Netherlands
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BK
Bianca Kruis-Westerholt
Colleague at Customer Contact Company
Etten-Leur, North Brabant, Netherlands, Netherlands
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Kishan Goedan education
Master Of Arts (Ma), Corporate Communications, 8.1
Bachelor Of Arts (Ba), Communication And Information Studies
Bachelor Of Science (Bsc), Psychology
Gymnasium
Frequently asked questions about Kishan Goedan
Quick answers generated from the profile data available on this page.
What company does Kishan Goedan work for?
Kishan Goedan works for Customer Contact Company.
What is Kishan Goedan's role at Customer Contact Company?
Kishan Goedan is listed as Senior consultant and Interim manager at Customer Contact Company.
Where is Kishan Goedan based?
Kishan Goedan is based in Rotterdam, South Holland, Netherlands while working with Customer Contact Company.
What companies has Kishan Goedan worked for?
Kishan Goedan has worked for Customer Contact Company, Salta Group, Bonusan, Ministerie Van Algemene Zaken, and Springest.
Who are Kishan Goedan's colleagues at Customer Contact Company?
Kishan Goedan's colleagues at Customer Contact Company include Gerrit Dekker, Amien Ghardi, Frank Mccormick, Martine Van Kalkeren, and Lola Smith.
How can I contact Kishan Goedan?
You can use AeroLeads to view verified contact signals for Kishan Goedan at Customer Contact Company, including work email, phone, and LinkedIn data when available.
What schools did Kishan Goedan attend?
Kishan Goedan holds Master Of Arts (Ma), Corporate Communications, 8.1 from University Of Utrecht.
What skills is Kishan Goedan known for?
Kishan Goedan is listed with skills including Customer Service, Sales Management, Employee Training, Corporate Communications, Communication, Teaching, Team Management, and Text Editing.
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