Kara Goldhamer Email & Phone Number

Portland, Or, Us

United States

Supporting Tetra Insights’ research support services, I bring a 20+ year background in experience strategy, research, and product and service design. I am passionate about evolving the significance of qualitative data and cross-functional research practices. I love doing the work, learning alongside all sorts of experience professionals, and helping others to expand skills, approaches, and operations. At Tetra Insights, my day-to-day focuses and key capabilities include:-… Show more Supporting Tetra Insights’ research support services, I bring a 20+ year background in experience strategy, research, and product and service design. I am passionate about evolving the significance of qualitative data and cross-functional research practices. I love doing the work, learning alongside all sorts of experience professionals, and helping others to expand skills, approaches, and operations. At Tetra Insights, my day-to-day focuses and key capabilities include:- Conducting and delivering experience research studies - Devising tailored research practices, repositories and taxonomies, and mixed-methods approaches- Constructing strategic research frameworks- Collaborating on user and customer experience details, flows, and information architectures- Presenting skill trainings, collaborative workshops, and research roadmaps- Facilitating stakeholder workshops and collaborative sessions- Managing and collaborating with researcher teams, applied projects, and processes- Guiding and supporting customer and stakeholder research growth Show less

Portland, Oregon Area

I partner with individuals, businesses and clients on a variety of business strategy, user and customer experience, experience research, and digital planning projects. From small, short-term to large, ongoing project needs, I enjoy working on technology and digital innovations, customer and user experience improvements, and the translation of research into solution details. My services include:• Experience StrategyAlignment of business and customer objectives to create solutions:… Show more I partner with individuals, businesses and clients on a variety of business strategy, user and customer experience, experience research, and digital planning projects. From small, short-term to large, ongoing project needs, I enjoy working on technology and digital innovations, customer and user experience improvements, and the translation of research into solution details. My services include:• Experience StrategyAlignment of business and customer objectives to create solutions: Review needs, set goals, communicate outcomes, define audiences, analyze qualitative and quantitative data, understand comparative landscape, and determine best practices.• Customer, Product, User, and Service ResearchDiscovery and analysis of authentic intelligence through understanding users, product/service needs, and the comparative landscape: Qualitative and quantitate research, iterative user testing, competitive reviews, applied data and metrics, and participatory design.• Collaborative FacilitationCoordination of stakeholders, teams, and audiences: Facilitated workshops and inquiry sessions, collaborative exercises and design iterations, project management, and shared insights.• Information DesignSpecification of details for implementation: Roadmaps, project execution, information architecture, wireframes and prototypes, content strategies, interface audits, audience details, visual diagrams, and ongoing content plans. Show less

Portland, Oregon Area

• Led and partnered with a talented group of experience designers to create effective, research-based, user-centered strategies.• Established experience research strategies and processes, including iterative testing, qualitative inquiry, and synthesis. • Worked closely with clients and internal teams to define user experience needs and solutions. Clients included Nike, Intel, Green Bay Packers, Estee Lauder, Wells Fargo, RICOH, SAIF, Lane Bryant, and QVC.• Organized and conducted… Show more • Led and partnered with a talented group of experience designers to create effective, research-based, user-centered strategies.• Established experience research strategies and processes, including iterative testing, qualitative inquiry, and synthesis. • Worked closely with clients and internal teams to define user experience needs and solutions. Clients included Nike, Intel, Green Bay Packers, Estee Lauder, Wells Fargo, RICOH, SAIF, Lane Bryant, and QVC.• Organized and conducted primary research, developed interface specifications and documentation, and coordinated team and project plans.• Facilitated strategy workshops, interviews and focus groups, and participatory design meetings.• Provided visual solution models, content and experience diagrams, and requirement documentation.• Oversaw and implemented user research, data and insights, content strategy and information architecture projects. Includes generative, formative, and evaluative methods, data analysis, experience maps, user flows, persona definition, interface schematics, customer journeys, research summaries, budgets, presentations, and workshops.• Coordinated, collaborated, and communicated across multiple client and internal teams. Show less

Portland, Oregon Area

• Led information architecture, analytics, search, and user experience efforts for client-based projects. - • Clients included Nike, Intel, Microsoft, Embassy Suites Honolulu, and Hush Puppies.• Communicated user experience and overall strategy needs for the development of websites and digital interfaces.• Provided user-centered design direction, marketing strategy, and outreach solutions. • Worked with client, design and technology teams.• Responsible for growth of strategy… Show more • Led information architecture, analytics, search, and user experience efforts for client-based projects. - • Clients included Nike, Intel, Microsoft, Embassy Suites Honolulu, and Hush Puppies.• Communicated user experience and overall strategy needs for the development of websites and digital interfaces.• Provided user-centered design direction, marketing strategy, and outreach solutions. • Worked with client, design and technology teams.• Responsible for growth of strategy capacities and team oversight. Show less

Portland, Oregon Area

• Led web delivery and communication efforts. Leadership resulted in coordination of architecture and 22,000 web assets across eleven departments.• Actively monitored, analyzed, planned and improved web experience for all constituents. Efforts increased web page views with an average yearly increase of 100,000 views/month. • Managed large-scale web communications delivery and managed ten-person content group.• Implemented user task-based architecture, search, and enterprise… Show more • Led web delivery and communication efforts. Leadership resulted in coordination of architecture and 22,000 web assets across eleven departments.• Actively monitored, analyzed, planned and improved web experience for all constituents. Efforts increased web page views with an average yearly increase of 100,000 views/month. • Managed large-scale web communications delivery and managed ten-person content group.• Implemented user task-based architecture, search, and enterprise wide content standards. Show less

Master'S Of Information Science, Focus On Human And Computer Interaction

Certificate Of Business Administration

Bachelor'S Degree, Anthropology

Fellow In Public Affairs

http://www.corofellowship.org/