Organization of documents, creation of statements, liaising with suppliers

I do everything Except see patients.I create Targets regarding the number of patients to be seen (strategy)I open files for patients (Admin)I receive calls and receive patients (Receptionist)I dispense medication (Dispensary)I complete financial reports and statements as per NPC requirements (Finance)I campaign around the area to create awareness and bring patients to the clinic (Marketing)I count stock and order when necessary (Stock keeping)I create spreadsheets to keep up with the data received for trend purposes (Marketing and data management)I am setting up the online presence for the clinic (Digital marketing and Analytics)Liaising with sponsors and Pharmaceutical companies for potential donations/sponsorship's and collaborations. (Strategy and Marketing)Conduct medical aid payments as well as communicate with clients regarding failed payments (debt repayment)

Claims Compliance Associate – Vat IT Pty (Ltd)Duties and ResponsibilitiesCompiling Foreign VAT Reclaims for large companies claiming for VAT incurred in countries where they aren’t registered i.e. within the EU (European Union) and Other countries.Liaising with foreign VAT authorities regarding amendments and modification of claiming rules including: changes in legislature; changes in compliance rules for tax certificates; updates in claiming rules based on claiming periods and expenses claimable.Reporting all submitted claims to a system updating all potential problems as well as previous rejectionsMeeting all submission targets as set up by managementEnsuring that all submitted claims are compliant and meet all regulatory requirements as per individual Vat Authority Ensuring the processing of all required claims as per individual boundary deadline i.e. EU claimants to submit before end of September annually, non- EU member states into EU by June annually and non – EU into the UK by end of December annuallyRunning reports by way of spreadsheets; in order to identify and solve potential queries or rejections from Vat Authorities prior to submissionUtilizing pivot tables to locate feasible claims Analysing new rules to identify “loopholes” in submissions thus allowing for more value to be submittedConsistently learning new amendments and modifications in the claiming process so as to mitigate the lengthy process of compiling, finalizing as well as submitting the claimsUnderstanding individual foreign Vat Authority Portals in order to alleviate the crashing of the portals that take place during deadline.Working with a team of administrators and filing clerks to ensure that compiled claims are in recommended format and will not be rejected

Service Consultant - Bottles The Alcohol Delivery AppDuties & ResponsibilitiesManaging ordersCommunicating with clients regarding their serviceCommunicating with stores regarding campaigns and stockCommunicating with drivers regarding deliveriesComputing the drivers reconciliation account (accounting for the number of trips drivers complete when delivering in order to process their weekly wages)Syspro (scanning items that are ordered)Picking correct items for shelvesTraining new employees communicating with debtors regarding failed payments.Reasons for leavingI wanted to get employment where the hours are structured in a way that I will be able to work and complete my Degrees, currently I work from Thursdays to Sundays and my hours are not fixed. I worked part-time from January 2018 as I had started working at VAT IT.

Administrator – MacNyoni Digital pty (ltd)Duties & ResponsibilitiesLiaising with existing clients regarding existing services provided by the company as well as potential services.Sending out invoices for services rendered.Dispatching technicians to clients when services are needed.Updating logbooks regarding travel claims of technicians.Providing bookkeeping.Updating the system with absenteeism information. Ordering parts and equipment needed by technicians.Invoicing serviced clients.Marketing our services via cold calling and creating campaigns to market our services to business clients.Communicating with existing and potential clients in order to increase customer satisfaction and retain existing customers.Answering the phones and responding to the general emails.Reasons for leaving The business was not doing as well as it was before, I had to take a pay cut and was working less hours.

Duties and ResponsibiliesCustomer retention.Think fast i.e. the ability to adapt to any situation and handle any objection that comes from clients.Selling and record keeping of all clients’ feedback.Multitasking, accessing many systems and servers simultaneously whilst on a call.Professionalism and patience with clients.Promote specials to I-rate clientsCustomer serviceCreate rapport between customer and business (brand loyalty)Ability to train other colleagues on system knowledge as well as product knowledgeTraining call centre agentsDealing with absenteeism and agents moraleMeeting sales targetsReasons for leavingThe structure began to fall apart when I was promoted from an agent to a team leader, they created an environment whereby it became hard to work for them.

-Marketing New emerging products into stores-Introducing customers of competitors to new products-taking stats and updating reports regarding sales-Meeting daily/weekly targets-Product knowledge regarding the overall range of campaigning client