Kgothatso Molefe Email & Phone Number

As a Front Desk Operator and Venue Coordinator at Chartwell Castle and Guest House, I have had the privilege of providing exceptional service and support to guests and clients. My responsibilities have included handling all aspects of booking, check-in, check-out, payment, and invoicing for both accommodations and venue hire. Additionally, I have overseen and achieved the planning and execution of events, ensuring that everything runs smoothly and leaves a lasting impression on participants. I am proud to have graduated cum laude from Vaal University of Technology with a Diploma in Tourism Management in 2020. This qualification has equipped me with a strong foundation in the industry and a deep passion for learning and growth. I am highly proficient in various computer applications and possess keen attention to detail. My communication and interpersonal skills have been honed through interactions with diverse individuals from different cultures and backgrounds.I am enthusiastic about taking on new challenges and opportunities that come my way. I firmly believe in the value of continuous improvement and am always seeking ways to enhance both my personal and professional development.If given the opportunity, I am confident that my skills, experience, and dedication will enable me to fulfill the expectations and requirements of the position. I am eager to contribute to the success of your organization and look forward to discussing how I can add value to your team.

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  Front Desk Operator And Venue Co-Ordinator

  Chartwell Castle And Guest House

  Jul 2022 - Jul 2024 - City Of Johannesburg, Gauteng, South Africa

  -Welcoming guests and checking in and out-Receiving and Directing all incoming calls and mails-Processing payments and Generating quotes and invoices for venue hire-Taking bookings-Office Administrator -Supervising Staff , with day-to-day duties -Venue Co-ordinator(Coordinate and oversee day of event plans, keeping in line with standard operating procedures while addressing any client concerns)