Krishan Gopal Sharma Email & Phone Number

Irving, Tx, Us

Newark, California, Us

I am a NetSuite solution Architect and work with customers from diverse backgrounds and industries: wholesale distribution, services, and media. I lead a team of bright consultants spread across geographies. My focus is to lead the implementations starting with initial engagements to production live. Go through all aspects of Financials, supply chain, reporting, compliances, and data migration. Own the communication channels and stakeholders reporting.

Manage the ongoing NetSuite implementation projects. Assembling, mobilizing, and managing project teams, conducting strategic planning, building consensus among multidisciplinary technical and functional teams. Ownership of the entire NetSuite implementation cycle from discovery to GoLive along with stakeholder management.- Client Partner and Customer Engagement Management - Service Delivery Management- Onsite Primary Contact - Manage RFP responses for new opportunities - Customer and Management Reporting - Implement Process Improvements

Austin, Tx, Us

As solution architect in global professional services team of NetSuite, leading the business process transformation and ERP implementation projects. I work in multiple phases of customer engagement. At times, work alongside solution consulting to setup a sales pitch. Sales teams are always looking to leverage our expertise on past similar implementations. In post-sales cycle, the engagement is around requirement gathering and process mapping or design, gap identification followed by the solution architecture and business process re-engineering. I and my teams drive the entire NetSuite implementation communication and customer messaging and are responsible for eventual C-SAT. We engage in personalization and configuration sessions and process walkthroughs. Design the data migration strategy and support the UAT and Production Live. Drive all aspects of the project planning, weekly reviews and stakeholder management. I have completed more than 25 successful implementations and am leading many more.

Toronto, Ontario, Ca

Led the IT Delivery teams in customer channels department. Have managed two business transformation projects around key indicators of the customer and service provisioning systems in Rogers. These applications were associated with the revenue in terms of c-sat, cross-selling and upselling. I have managed three teams doing the infrastructure upgrade (hardware), database upgrade to 12c and applications environment using SOA suite. Also owned the threads of facilitating the business process mapping with cross functional teams and users and driving the post implementation application stabilization and support management.

Austin, Texas, Us

Worked for Oracle's Global Customer Management LOB. Managed an entire region’s support and services portfolio worth $15m. Also, program managed the critical process transformation projects and ERP implementations/upgrades.• (Owned $5m services revenue) - Oracle E-Biz R12 implementation at following: GE (global BPO leader Genpact), Eveready Batteries and Godfrey Philips (Process Manufacturing), Berger Paints (one of largest paints manufacturer in South Asia). • (Owned $10m of support portfolio) with following Key accounts: FCI (South Asia`s largest food distribution PSU), Honda Motors (oracle`s designated global top accounts), Indus Towers (every 5th call in world is through their towers) and Ballarpur Industries (One of the major paper producers in south Asia) and many more.• Led upselling efforts to drive service sales for upgrade services at Genpact. Helped close the deal worth $3M in support and $2M in upgrade services.

Austin, Texas, Us

I was manager of JD Edwards Suite of Applications. Managed teams in functional areas of order management, advanced pricing, order fulfillment, procurement, inventory and warehouse. Led large delivery teams of varying sizes (30-50) engineers in Oracle’s India and US offices. As part of the management team, I was instrumental in the transitioning of the JD Edwards development operations from US to India. And integration of operations in terms of people, products and processes.In this role, I got the opportunity of working closely with the product strategy teams in defining the new release road map, developing enhancements and leading quality assurance initiatives around the product stabilization. I was in charge of planning the development efforts for the new release, resource estimation and staffing. Also managed the escalation line for the support tickets related to new enhancements. I was also in charge of the organization recruitment process for the last two years of my stay here.

Grand Rapids, Michigan, Us

Quark is leader and pioneer in the desktop publishing software segment with bestselling products like Quark Xpress and Digital Management System. I was part of the development team involved in new feature development and customizing the software as per specific requirements. Lead a team of 5 developers.

Pune, Maharashtra, In

In MBT, worked as a software engineer on project involving telecom major Rockwell First Point Contact, Chicago, USA.

DB Solutions is a consulting organization based in New Jersey helping the businesses to adopt web solutions. The key involvement was to enable customers to adopt process automation and achieving the same through business process study; creating web based solutions and setting the online business up. The same required writing custom applications based on specific needs. One of notable project that I have worked here was involving a merchandise wholesale retailer in Metuchen, NJ, USA having a large warehouse with 5 million in sales per annum. We drove their business flow capturing, database design and an e-commerce site providing solutions for their wholesale as well as retail customer.

Pune, Maharashtra, In

Cybage is a consulting organization and was the startup at the time of my joining. I was a programmer here. I have worked here with Altiris Product team, Utah, US. And the desktop migration product that we were working on was the award winner in its category.

Mba, Major In Finance & Marketing

M.Tech., Information Technology

Pg Diploma, Advance Computing & Software Development

B. Tech, Instrumentation Engineering