Khalid Abdulsalam Email & Phone Number

Al Madinah + Al Riyadh, Saudi Arabia

- Launched Curve – Creative Branding Agency in Madinah & Riyadh since Oct 2021, building it from zero investment to a profitable entity.- Spearheaded the development of the brand identity and strategic business plans, securing diverse contracts and facilitating significant growth.- Transitioned the agency from freelance to a profitable model, enhancing service offerings and operational efficiency.- Built and led a dynamic team, promoting a culture of trust, open communication, and innovation.- Implemented talent attraction and retention strategies, directly contributing to project readiness and creative skill enhancement.- Streamlined operational processes and adopted a data-driven approach, integrating AI and augmented reality to optimize service quality and efficiency.- Managed complex projects with precision, ensuring timely and budget-conscious delivery.- Established strategic relationships and effectively managed the budget from inception to consistent profitability, even during economic downturns.

Al Madinah Al Munawwarah, Al Madinah, Saudi Arabia

- Leading a critical network infrastructure overhaul during a factory's significant reconstruction.- Engineered secure and efficient networks tailored to the operational and administrative needs of the factory.- Implemented IP phone systems and biometric access control to bolster departmental communication and security.- Configured shared computing resources, including computer systems and printers, to enhance workflow efficiency and resource utilization.- Installed and fine-tuned security camera systems, significantly improving safety and surveillance capabilities.- Integrated GPS tracking for trucks, optimizing fleet and logistics management.- Developed an internal TV network to facilitate effective communication and information dissemination across departments.- Selected and customized best-in-class software solutions for various departmental needs, significantly boosting operational efficiency in financial operations, production workflow, storage solutions, and HR management.

Al Madinah Al Munawwarah, Al Madinah, Saudi Arabia

- Overseeing the technological framework of an expanding eSports gaming company.- Oversaw installation and maintenance of network infrastructures across gaming centers and the company headquarters.- Configured and managed software systems for computer and gaming equipment rentals, ensuring optimal functionality and user satisfaction.- Ensured the maintenance of gaming software, facilitating a high-quality gaming experience for customers.- Conducted daily maintenance routines for IT systems, prioritizing reliability and customer satisfaction.- Engineered network solutions to achieve seamless connectivity within the organization and with external entities.- Directed software development projects to support rental operations, production management, storage solutions, and HR processes, improving departmental efficiency.- Played a key role in enhancing operational efficiency, elevating customer experiences, supporting technological advancement, and achieving cost reductions.

Al Madinah Al Munawwarah, Al Madinah, Saudi Arabia

- Spearheaded the transformation of the e-commerce division, catapulting sales growth and establishing a robust online presence.- Drove a 500% increase in store sales by innovating e-commerce strategies and enhancing the online shopping experience.- Overhauled the e-commerce platform selection process, optimizing customer journey to boost engagement and conversions.- Implemented an organized and efficient operating system, setting a new standard for the store's e-commerce operations.- Leveraged internet tools and analytics to refine customer experience and streamline internal processes, adopting a data-driven approach.- Managed financial operations within the e-commerce department, showcasing adeptness in budgeting and financial strategy.- Directed all online activities, focusing on traffic acquisition, conversion optimization, digital marketing, and website user experience improvements.- Fostered partnerships with marketing agencies and content creators to produce compelling and effective e-commerce content.

Al Madinah, Saudi Arabia

- Engaged in Business Development at Ghassan Holding Group, Madinah, working directly under Chairman Ghassan to absorb multidisciplinary industry insights and refine business management competencies.- Embraced a learning-centric role with the aim of realizing the chairman’s vision through strategic execution and innovation.- Led the digital transformation initiative, transitioning all paper-based transactions to robust software systems that remain operational.- Designed and authored content for internet landing pages, enhancing online presence for seven distinct companies within the group.- Crafted and analyzed business case studies and models, providing a solid basis for strategic planning and decision-making.- Fostered collaborative efforts with managerial staff, supplying critical analytics and insights that informed key business decisions.- Streamlined operations by implementing Enterprise Resource Planning (ERP) systems, significantly boosting efficiency and enabling data-driven management.- Conducted comprehensive industry research, yielding actionable information that underpinned informed strategic initiatives and business development efforts.- Orchestrated the development and execution of comprehensive business strategies, driving growth and operational success across the group’s varied business units.

Al Madinah Al Munawwarah, Al Madinah, Saudi Arabia

- Served as IT Manager at SamaSun International Power Co., a part-time role, from September 2018 to November 2019, in Al Madinah Al Munawwarah, Saudi Arabia.- Collaborated directly with the company owner to align IT strategies with business objectives.- Led the installation of innovative advertisement solar systems along Quba Street, showcasing a blend of renewable energy and digital marketing.- Oversaw the installation and ongoing maintenance of comprehensive technical systems within the company's office, ensuring operational efficiency.- Managed routine IT responsibilities, ensuring the smooth functioning of all technological assets and infrastructure.- Spearheaded the development of the Malak sports ticket reservation app, a project later discontinued, demonstrating project management and software development skills.- Designed, launched, and maintained multiple websites, including effective landing pages that enhanced the company's online presence and marketing efforts.

Al Madinah Al Munawwarah, Al Madinah, Saudi Arabia

- Primary responsibilities included troubleshooting daily technical issues and developing a system that remains in use.- Developed the "Perfect Teacher IT Toolkit," enhancing the technological resources available to educators.- Conducted educational courses on "Using Technology in Education" for teachers, promoting effective tech integration in the classroom.- Authored comprehensive technical manuals, providing clear guidance on system operations and troubleshooting.- Implemented a robust file-sharing system, facilitating efficient document management and collaboration among staff.- Achieved optimal network coverage across the entire school, ensuring seamless connectivity for all educational and administrative functions.- Created a "Software Maintenance Toolkit," streamlining the process of software updates and maintenance.- Oversaw domain monitoring and maintenance, ensuring stable and secure network operations.Managed DHCP for users and PCs, optimizing network configuration and access.- Established an online maintenance operation system, enhancing the efficiency of IT support tasks.Led online management of the network and devices, ensuring high availability and performance of technological resources.

Riyadh, Saudi Arabia

- Collaborated directly with the ambassador on various confidential and critical tasks, ensuring the confidentiality and security of information.- Managed the embassy's entire technological infrastructure, ensuring operational efficiency and reliability.- Designed and implemented a secure and efficient system for passport processing and delivery, successfully handling over 30,000 shipments within three months—a system that continues to be utilized.- Established and integrated the technical infrastructure for the embassy's Medina branch, ensuring seamless connectivity with the main office.- Conducted IT training sessions for embassy staff, enhancing their capability to utilize technology effectively in their daily roles.- Authored user-friendly technical guides for the embassy's systems, making them accessible to users with varying levels of technical expertise.- Developed an embassy-wide file-sharing system to facilitate improved collaboration and communication among staff.- Created an "Ideal Software Maintenance Toolkit" to assist the IT team in efficiently managing daily technical operations and maintenance tasks.- Oversaw continuous monitoring and maintenance of the embassy's IT infrastructure, including domain management, DHCP, operating systems, network configurations, and device management.

Al Madinah Al Munawwarah, Al Madinah, Saudi Arabia

- Participated in an IT training program at Al Hwaseeb Al Mubtakara, Madinah, focusing on gaining practical IT skills, particularly in computer repair and maintenance.- As an IT Trainee, successfully assembled over 50 desktop computers, highlighting precision and technical proficiency.- Demonstrated efficiency by installing various operating systems and software, ensuring optimal configuration for a wide range of applications.- Worked alongside senior engineers on client projects, assisting in the installation and setup of diverse IT devices, gaining hands-on experience.- Acquired a broad understanding of IT and network engineering roles and responsibilities, establishing a strong foundation for further professional growth in the IT sector.

Al Madinah Al Munawwarah, Al Madinah, Saudi Arabia

- Served as a Salesperson at Special Shoes, a specialty shoe store in Madinah, specifically during the Ramadan season.- Recognized for achieving exceptionally high sales volumes, demonstrating strong salesmanship and customer engagement skills.

Al Madinah Al Munawwarah, Al Madinah, Saudi Arabia

- Actively engaged in the family shoe store in Madinah, playing a key role in the transition from retail to wholesale operations.- Achieved remarkable sales performance in retail, generating over 10 million Saudi Riyals in revenue over 17 years.- Cultivated and maintained relationships with over 1000 long-term contacts, fostering customer satisfaction and loyalty.- Participated in managing store operations, aiding in product selection, purchasing, and staff supervision alongside family members.- Drove the wholesale division's growth through direct B2B sales, successfully negotiating profitable deals with well-known shoe brands.- Innovated an advanced inventory, sales, and CRM system ahead of its time, streamlining workflow and enhancing team efficiency.- Oversaw warehouse operations, implementing strategies to optimize storage and delivery, meeting customer demands effectively.- Made significant contributions to the business's success, evidenced by high sales figures and strategic partnerships in the wholesale domain.- Built lasting relationships with over 1000 clients, securing trust and facilitating repeat business through exceptional service.- Introduced a revolutionary system improving internal operations, resulting in substantial time savings and productivity gains.- Took on management responsibilities during the absence of father and uncle, demonstrating leadership and operational expertise.

Sudan

- Completed a Technical Internship at Aymen Abdulbaqi’s Computer Workshop in Sudan, focusing on computer repair and maintenance.- Demonstrated proficiency in installing and configuring a variety of operating systems, including Windows XP, Vista, 7, 8, 10, and Linux distributions like Kali and Ubuntu.- Developed proactive problem-solving skills, enabling early identification of both hardware and software issues to prevent system downtime.- Acquired advanced technical troubleshooting abilities, efficiently resolving computer hardware and software problems to ensure optimal system performance.- Gained hands-on experience in assembling and configuring desktop computers, gaining an in-depth understanding of computer components and their functionalities.- Established a foundational knowledge in networking principles, preparing for future roles in network management and maintenance.- Contributed to enhanced customer satisfaction through effective resolution of technical issues, improving the service quality of the workshop.- Implemented streamlined troubleshooting processes and proactive issue identification, significantly improving workshop efficiency and productivity.