Khadeeja Mcelroy, Mpa Email & Phone Number

✪ Strategically assist with technical and complex insurance needs to ensure a high level of client retention.✪ Earn a reputation for integrity and superior customer service through value to employers and clients while growing and developing the business.✪ Conduct needs analysis through critical thinking and recommend appropriate products to meet client's.

Parsippany, New Jersey

✪ Administered all aspects of employee insurance plans including; enrollments, terminations, billing, open enrollment, changes, and reporting. Ensuring strict compliance with HIPAA, OSHA, and COBRA.✪ Successfully onboarded, retained and serviced numerous key clients through ongoing networking and customized presentations from a needs-based perspective.✪.

Parsippany, NJ

✪ Researched, analyzed, evaluated, and modified the benefit programs by examining, evaluating and optimizing client understanding, regulatory requirements and competitive advantage.✪ Increased client retainment by streamlining workflow processes between internal departments that impact premium maintenance, contract renewals and amendments.✪ Authored.

✪ Provided comprehensive benefits and claims breakdowns of Employer sponsored benefit contracts, provider agreements, and company processing policies and procedures.✪ Administered, processed, maintained company benefit programs including enrollments, changes and terminations according to plan provisions.✪ Held concurrent responsibilities for managing and.

Newark, New Jersey

Co-leading the organization to achieve its vision to provide high quality educational programs and expand mentorship volunteerism throughout the County of Essex. Instrumental in ensuring consistent and effective internal processes and communication in an effort to strengthen the organization for continued success.

Washington D.C. Metro Area

Policy Research Analyst: Post-graduate intern for the Eastern Regional Office responsible for conducting policy research on reported civil rights violation.

Dover, New Jersey

Undergraduate Intern: A service learning experience in the strategic operations of a Federally Qualified Healthcare Center in the state of New Jersey. Obtained project management skills in non-profit healthcare system.

Master'S Degree, Non-Profit/Public/Organizational Management

Bachelor Of Science (B.S.), Criminal Justice/Law Enforcement Administration, Suma Cum Laude/3.89

Activities and Societies: Internatioanl Honor Society