Khadija Rasheed Email & Phone Number

Head Office

From 14 July 2010 to date: Currently working as a Card Officer (On 3rd Party contract) in Card Management Unit & Swift, Operations Group. MAJOR RESPONSIBILITIES Supervised as Core team member of Card Management Unit and handled all the production processes (from receiving applications to the dispatching of cards). Maintenance of MIS for Card tracking from receiving to dispatching. Supervision of ATM Cards application text files before uploading in CRUMS portal. Switch uploading and embossed marking of ATM Card Application in CRUMS portal with coordination of embossing team. Preparing of file up load for ATM Card‘s address mailer with coordination of dispatch team. Coordination/Correspondence with GM Operation & Regional Head regarding recovery of ATM Cards fee and Retune cards. From 25 June 2007 to 14 July 2010: Working as MIS Officer (On 3rd Party contract) in Commercial & Retail Banking Group. MAJOR RESPONSIBILITIES Preparation, checking & analysis of various C&RBG MIS reports such as : 1.NBP Presidents Directive fund based Fortnightly position of Advances 2.Monthly fund based outstanding position of Regular / Irregular Advances Report 3.Column No 11C (Any Others) of Regular/Irregular report on quarterly basis. 4.Quarterly report of NPL portfolio, Follow up with the 29 regions of National Bank of Pakistan relating to different C&RBG MIS reports. Updating and analysis of the various MIS of above reports. Any other work assigned by the Head of MIS & Budget/ CMU.

Card Division Shahrah E Faisal Karachi

From March 2006 to March 2007: Worked as a Relationship Officer in SBS/BTF department. MAJOR RESPONSIBILITIES:Activation of in active cardsActivation of SMS alert and paid utilities billsMax booking SBS and BTF accountsUp gradation of customers details (including email, contact numbers, office and home addresses.Handling & resolution customer inquiries/ complaintsMaintenance and generation of MIS on daily, weekly, fortnightly and quarterly basis.

Mehmoodabad Karachi

Coordinates program-related staff development for faculty and staff as indicated.Makes recommendations to school administration and staff utilizing needs assessment data and observations.Communicates effectively with students, parents, administration, and staff.Monitors student behavior and develops interventions for improvementAssists the administrative staff with security concerns