Created/maintained department and workflow efficiencies and implemented new procedures as directed.Maintained the Director of Operations schedule including but not limited to: meetings/conference calls, production /fulfillment individual and department meetings.Managed correspondence daily via email, telephone or face-to-face on my behalf as directed.Liaison with staff, suppliers, and clients.Posted schedules.Delegated duties on the Director of Operation's behalf.Managed inventory on Shopify and ShipHero creating a seamless and organized flow.Organized supply ordering to create a timely flow to eliminate short/low supply of production/fulfillment supplies. (Kept up-to-date and accurate inventory levels).Researched machines and methods to further automate and/or simplify fulfillment/production processes.Communicated with production and fulfillment teams answering questions and resolving issues as needed.Attended all meetings, took minutes for meetings and compiled important information into a document, created action plans on key items and scheduled any follow-ups.Scheduled part-time workers and ran payments as requested.Prepared weekly, bi-weekly, or monthly reports on goals, inventory, sales, production/fulfillment flow and efficiency.Managed the team in the absence of leadership.Helped set up/ breakdown work events, and ran errands as needed.Achieved KPI’s, set standards for productivity and accuracy.

Identify and assess qualified NYCHA residents interested in Sandy Recovery Construction work.Complete onsite and offsite assessments of residents needs and administer referrals to appropriate pathways. Support the effort to connect residents to pre-apprenticeship trainings through our resources.Act as the lead for Sandy Recovery communications, utilizing platforms such as MailChimp and Survey MonkeyGenerate daily and weekly reports on assessment efforts and communications

Work with the Director of the Office of Resident Economic Empowerment and SustainabilityInform residents of upcoming events through the REES HotlineSchedule residents and complete referrals as necessaryAssist with filling, reports, and data entryEnter responses into Survey Monkey and pull data to generate reports

Conduct daily orientation; inform and advise participants about B2W programAssist participants with any immediate barriers prohibiting compliance with the programInput participants information into HRA’s NYCWAY systemGenerate daily reports reflecting completing Employment Plans

Assisted the teacher in planning and maintaining a safe, clean, learning environment and in assuring the well-being and safety of the children in her care Participated in positive interaction with the children when completing daily activities and exercises Kept an open communication with parents and guardians about each child's classroom experiences Ensured that general supplies and specific supplies required for activities are well stocked and maintained

Design and facilitate activities and techniques for children in grades K¬-8th Identify and modify instructional resources to meet the needs of students with various learning styles Foster creativity and self-expression

Distributed content to various content websitesCommunicated exciting social media news (internal and external)Created and maintained a content editorial calendarCompleted internet research to find and engage with social media communications

Tutored youth in multiple subject areasAssisted youth with test preparationAid students with the academic enrichment component of the OST After¬ School Program Completed Kidz-Lit and Kidz-Math training and taught curriculum Provided direct subject remediation to participants during one- on- one tutoring sessions

Monitore and assisted participants with job search on the computerInstructed participants in basic and advanced computer skillsAssisted in revision cover letters and resumes for each individual participantCompleted daily data entry on multiple systems

I produced independent shorts and documentaries. I currently work on and off on small projects while attempting to gain more screenwriting and voice acting.

Tutored youth in multiple subject areas and provided homework helpFacilitated SYEP and job readiness workshopsWorked with youth on college and career discoveryAssisted youth mentor with website creation and youth service projects

Assisted customers with purchases and by answering questionsUpheld an in depth knowledge of store sales and current fashion trendsStocked shelves, and mark prices on shelves and itemsProcessed merchandise returns and exchanges

Confered with customers by telephone to provide information about products and services, take and enter orders, cancel accounts, or obtain details of complaints.Updated calendar with appointments and relayed information to cleaning associatesPrepared and released monthly newsletter and quality assurance survey's, kept track of results and generated bi-weekly reports