Highly motivated, customer support professional with over 11 years of customer service and business administration experience combined. Strong people, verbal, listening, training and written skills. Comfortable interacting within all levels of the organization as well as the public. Able to analyze and problem solve quickly, accurately, and efficiently. Adept at multitasking to achieve individual and team goals. Diverse background includes sales, customer support, supervision and information technology. Committed to quality and excellence.