• Improved staff performance by identifying specific training needs for each employee and scheduling them to ensure completion.• Facilitated claims by liaising between Corporate Cost Control (CCC) and New Jersey’s Unemployment Insurance Division.• Performed workplace investigations, prepared investigation reports, and provided recommendations based on the result of the investigation.• Analyzed and implemented company policies and procedures, employee benefits, and evaluation programs to properly counsel staff.• Participated in union negotiations to develop a collective bargaining agreement to address concerns in the current contract, and also prevent new ones from arising.• Developed an archival system and managed confidential employee records in compliance with organization, state and federal employment guidelines.• Managed paperwork related to the employment lifecycle, i.e. onboarding, employee changes (e.g. salary increase, title change, promotion, etc.), and offboarding.• Consulted with employees, supervisors, management and union officers to informally resolve disputes.• Oversaw the implementation of federal, state, and local labor and employment laws to ensure compliance in organizational processes and procedures.• Implemented all HIPAA privacy law provisions, as it relates to employees and residents.• Communicated and Informed employees on benefits program, and answered questions regarding enrollment selections.• Resolved disciplinary action cases and grievances to prevent them from moving to arbitration.

• Managed, supervised and trained 6 CEC HR Facility Managers.• Partnered with the Vice President of Human Resources to determine the final outcome of disciplinary matters.