Khadijah Ameen, Phd, Mph Email & Phone Number

Atlanta, Georgia, United States

Greater Atlanta Area

Office of the Director/Office of the Director of Policy and Strategy/Population Health and Healthcare Office

Greater Atlanta Area

Greater Atlanta Area

• Supporting operations of Medical, Dental, Behavioral Health and Health Education programs at Whitefoord Inc.’s federally qualified health center and two associated school-based health centers
• Pulling, analyzing and reporting on health center performance data relating to clinical performance, provider productivity and other metrics associated with health center efficiency, capacity building and service.
• Presenting process improvement recommendations based off of performance data analysis to executive leadership team and subsequently tracking change outcomes through PDSA cycles.
• Assisting in creation of standardized workflows for medical providers to ensure they are capturing and documenting patient data into appropriate fields within eClinicalWorks EHR.
• Standardizing Quality Improvement Program through developing uniform reporting tools and following more closely to already established QI tools
• Developing, analyzing and formulating recommendations based off of client satisfaction surveys to better address patient clinical access needs.

Greater Atlanta Area

• Assisted Medical Director and Clinical Nurse Manager with the clinical compliance strategies necessary to ensure legal operations of Whitefoord Inc. Health Centers
• Reviewed, organized and updated clinic administrative policies and processes to ensure federally mandated compliance as a Federally Qualified Health Center
• Assisted with preparation of external audits with Federal Torts Claims Act (FTCA) and U.S. Health Resources & Services Administration (HRSA)
• Assisting process improvement team by monitoring and evaluating clinician-guided trauma processes for Whitefoord’s Trauma- Informed Primary Care Initiative

Greater Atlanta Area

• Worked with program director and program manager to disseminate the latest healthcare service and delivery research through symposia, networking events, and educational round tables
• Created database of 200+ program participants on Excel in order to streamline circulation of information on research and events
• Organized regular meetings for Student Advisory Group members to review strategic and tactical improvements for program

Virginia Beach, Virginia

o Aided in execution of public safety, advocacy, and educational programs in Hampton Roads areao Coordinated with local fire department, Virginia Beach Emergency Medical Services, and organizations such as WIC on health promotional projectso Trained in courses such as Psychological First Aid and Mass Casualty Triage

Greater Atlanta Area

• Collaborated with Emory University’s Urban Health Initiative and physicians at Grady Health System in design of two telehealth programs that will expand diabetic retinopathy and otolaryngology telehealth services to.
• Developed a strategic plan with detailed logic model and monitoring and evaluation plan for both telehealth programs in order to establish operational goals and desired outcomes for the programs
• Utilized EPIC electronic medical records to extract data on ophthalmology and otolaryngology patient diagnoses and services rendered in order to develop a community needs assessment
• Wrote a grant proposal for program funding and was successfully rewarded $5000 in funding through Atlanta Clinical and Translational Science Institute

Radiation Oncology

• Managed time motion study focused on detecting provider inefficiencies leading to unnecessary wait times among follow-up patients in Radiation Oncology department
• Monitored day-to-day workflow of 13 physician, 8 resident and 6 nurse team through direct observation and subsequently collected and entered data on follow-up visit timing into Excel
• Presented time motion study findings via Excel figures and made recommendations directly to Medical Director on ways to optimize provider schedules, resulting in successful implementation of suggestions and ultimate.
• Performed data extractions of services rendered by CPT code in order to demonstrate necessity of additional nursing staff members across 3 work stations
• Presented nurse staffing findings via Excel figures to Radiation Oncology administration, resulting in obtaining of 2 full time nursing staff members
• Collected data on hand hygiene compliance and made subsequent recommendations to improve provider compliance, resulting in increased hand hygiene compliance rates across entire department

London, United Kingdom

• Distributed convenience survey and interviewed over 450 United Kingdom citizens to discover their attitudes and patient satisfaction regarding various departments within the National Health Service
• Utilized SPSS to conduct univariate and bivariate analysis and evaluation on the affect of gender on General Practitioner and Accident and Emergency departmental satisfaction within the National Health Service
• Presented findings through 16 page sociological research paper and PowerPoint presentation

Norfolk, Virginia Area

• Utilized fundraising software The Raiser’s Edge by Blackbaud to extensively research potential grant donors
• Involved in planning and development of a program between the company and Norfolk Academy Medical Externship to enable high school students to observe the inner workings of a public health agency
• Managed social media presence on outlets such as Pinterest and Facebook and assisted in redesigning website

Virginia Beach, Virginia

• Worked in collaboration with IBM and the CEO of Colleagues in Care to pioneer new way of collaborating and sharing medical expertise with clinicians in Haiti and around the world through SmartCloud technology
• Researched best practice models in global ophthalmology in order to create a catalog of medical protocols, standard order sets, and clinical pathways on IBM SmartCloud meant to serve as a digital eye care manual for.
• Utilized the CIC network, which comprised of almost 200 doctors, nurses, and business professionals from around the world, to upload and edit IBM SmartCloud Docs in English and French for training purposes
• Performed Skype meetings with London-based Manson Publishing to familiarize Haitian Ophthalmologists under Colleagues in Care with the practical interventions outlined in the publisher’s Eye Care in Developing Nations.

Doctor Of Philosophy - Phd, Public Health

Graduate Certificate, Interdisciplinary Qualitative Studies

Master'S Degree, Health Policy And Management

Activities and Societies: American Public Health Association, Georgia Public Health Association

Bachelor'S Degree, Cultural Anthropology (Major) ; Global Health (Minor), Senior

Activities and Societies: Alpha Phi Omega, Emory Autism Center, Volunteer Emory, Varsity Track and Field, Hughes Undergraduates Exceling.

Comparative Healthcare Systems, Department Of Sociology

High School, 8Th - 12Th

Activities and Societies: Community Service Board, Operation Smile