Khadijah D Smith, Csm Email & Phone Number

Garland, TX, US

Rolling Meadows, IL, US

Raleigh, NC, US

• Managed 10+ hybrid Waterfall & Agile projects within first 12 months, collaborating with 3 Senior Project Managers to successfully define each project’s scope, goals, plans, and risk mitigation strategies
• Drove cohesion across 5- to 20-person teams by establishing clear communication lines across sub-groups to address challenges, along with regular check-ins, stand-ups, planning meetings, and post-project retrospectives
• Directed first ever company-wide “MartTech Assessment Project” to evaluate the functionality and reliability of existing infrastructure, develop a 3-year MarTech Roadmap, and launch a workshop series to improve inventory
• Grew the 140-member “Digital Collaborative” by providing community management, developing a robust speaker series, creating marketing communications, and conducting monthly planning committees
• Launched a 30-member “Marketing Learning Community” aimed at enhancing teamwide productivity through the introduction of new MartTech tools, and discussions of their use cases for internal and client-facing projects

• Fostered partnerships with 7 well-known local nonprofits, youth mentorship spaces, and other organizations through a fullyorganic social media marketing strategy run on Facebook, Instagram and TikTok
• Led 2-month initiative to rapidly help clients triage, mitigate, and overcome challenges posed by COVID, conducting variousA/B tests, QA checks, and UAT on potential email marketing and social media campaigns
• Executed a 30-day re-build of the company’s website, brand, collateral, payment system, and social media engagementstrategy, resulting in a 75% growth in client contracts for future services

Houston, Texas, US

Estero, FL, US

• Outperformed corporate sales goals, achieving 3-4X the quota by introducing effective leadership practices that increased profit margins, encouraged cross-sells and upsells, and improved B2B and B2C business relations
• Restructured 15-person team to successfully meet the daily delivery demands of key private contract clients while still ensuring smooth operations and flow of inventory at headquarters
• Devised and executed a 90-day plan to fully upgrade inventory management processes, institute daily meetings, and build a 5-person goal planning committee to ensure team achieved monthly financial objectives

Austin, TX, US

• Collaborated with an award-winning realtor to close 14 sales in 15 months by streamlining communications between buyers,sellers, lenders, and banking specialists
• Ensured the prompt processing of all documentation and conducted vigorous QA / QC to confirm that listing agreements, disclosures, and other necessary paperwork was accurately completed
• Staged homes, conducted photo shoots, developed MLS marketing initiatives, organized property viewings, maintained CRM databases, and coordinated appraisers, repair technicians, and cleaning crews