Develop, implement, and maintain performance appraisal systems and processes.Ensure performance appraisal criteria and forms are up-to-date and aligned with organizational goals.Address and resolve employee grievances and disputes in a timely and fair manner.Facilitate mediation sessions and work with employees and managers to resolve conflicts.Ensure that employee relations policies and procedures are effectively communicated and followed.Update and enforce company policies related to employee behaviour and workplace conduct.Provide guidance and support to employees on workplace issues, including personal or work-related concerns.

Experienced Human Resources/Executive Assistant with a solid background in HR operations and a deep understanding of employment law, compensation, recruitment, and employee relations. With 10 years of progressive HR experience, I have honed my skills in fostering a high-performing organization with efficient operating systems, a professional and skilled workforce, and sound financial resources.My expertise extends to engaging with HR service providers and suppliers to optimize HR systems, payroll, insurance, and training and development initiatives. I consistently prioritize stakeholder focus and maintain a service-oriented attitude, ensuring the needs of both employees and management are met effectively.With exceptional organizational and interpersonal skills, I thrive in multicultural environments, promoting collaboration and maintaining strong relationships across diverse teams. I bring advanced knowledge of employment law and regulations to navigate complex HR challenges while ensuring compliance and mitigating risk.As a Human Resources/Executive Assistant, I am poised to contribute my expertise in driving HR excellence, supporting senior executives, and enhancing organizational performance.

• Organize and coordinate various training for drivers and report same to management • Organize and supervise staff and instructor’s activities• Ensure adherence to company’s policies and regulation• Set KPI and performance appraisal for the staff• Organize and coordinate friendly and mediating counselling sessions for drivers who violate the company speed limit and those who tested positive to various drugs abuse.• Liaising with both internal and external stakeholders in relation to Class G Driver License issuance• Conduct annual performance appraisal for driving school personnel• Responsible for the general supervision over the use of the facilities and for directing the attention of the management where necessary

• Work with management on planning organizational needs• Effectively manage and respond promptly to large numbers of incoming calls and emails• Filing and retrieving corporate records, documents, and reports• Verbal & Written Communication to stakeholders• Calendar, tracking meetings and activities, schedule conference and business travel• Liaison between the management and staff• Coordinates management and staff meetings • Involved in the management of facilities and properties• Working with management on planning organizational needs• Verbal and written communication• Records management• Communication liaison• Coordinates VIP visits, accommodation, transportation needs• Coordinates National Director’s trips, accommodation, transportation needs

• Enter open and closing points to the intranets and assigned technical personnel for supervision.• Sending outgoing correspondence through data base application (Lotus Note) and implementing incoming correspondence to the data base.• Take the backup of the transmittals and the construction documents in case of unforeseen circumstances.• Identifying areas of obstruction/ breakdowns and taking steps to rectify the areas of concern and call on attention of the IT department.• Maintaining accurate and organized records for all communications.

• Administrative works.• Taking customers complain and forwarding it to the Technical Unit.• Receive and sales of goods to the customers• Receiving cash payment from customers and depositing the cash to the company’s account.• Issuing goods to marketing officers.• Marketing new product to existing customers and prospective customers.

• Attending to telephone calls and diverting to the concerned persons• Receiving and dispatching letters/documents and forwarding to the person(s) for necessary action.• Correspondence to client, consultant, service authorities, subcontractors and supplier according to the general Manager’s directives.• Maintaining accurate and organized records for all communications.• Arranging daily progress meeting between Senior Staff and General Site Manager