Khai Do Email & Phone Number

Phoenix, Arizona, Us

Accomplishments:• Delivered 10+ major new products: removed staff administration by 95% and saved costs of $250,000+• Automated project management tools: reduced administrative time from 1 hour to 15 minutes per sprint• Acquired proficiency in Adobe XD: increased UI capacity by 25% per sprintDigitized all performance board metrics and reporting: eliminated paper printouts by 100% Roles/Duties• Analyst for 10+ e-permitting / reporting products• Reporter of 3000+ stories & 10000+ points• Facilitator of 25+ Voice of the Customer sessions• Tester of 100+ myDEQ distinct services• Change agent for digital visual management • Co-Author of 10 standard works & PB metrics

Phoenix, Arizona, Us

Accomplishments:• Radically simplified program standard operating procedures: reduced training time from 1 month to 1 week• Developed proactive compliance trackers: reduced non-compliant customers of 300+ to under 100• Built optimizing scheduling tool: maintained 100% adherence rate to secure multi-million-dollar grant• Created automated preparation reports: reduced preparation time by 2 hours to 5 seconds Roles/Duties:• Requirement researcher and liaison of 10+ new web application services/year• Project Coordinator of 3 of 5 major product lines• Product Owner of 2 Oracle database modules• Data Analyst of program’s key performance metrics• Acting Unit Manager of 15 employees• Hiring Manager of 9 employees• Contract Manager of 2 vendor partnerships

Seattle, Wa, Us

Accomplishments:• Implemented assembly line strategy - consistently decreased breakdown time from 1 hour to 40 minutes• Popularized unassigned over assigned order processing – reduced average idle time by 25% • Championed quality assurance position – significantly prevented stoppage, spills and accidentsRoles/Duties:• Shift Leader of 10-30 associates• Logistics Assistant of 5-10 truckloads • Trainer of 5-20 associates • Quality Inspector of 100-300 packages

Accomplishments:• Bought supplies in bulk to achieve 5% discount• Created standardized survey form to reduce callbacksRoles/Duties:• Collecting client information via phone • Organizing and updating customer portfolios • Maintaining office supply inventory

Atlanta, Ga, Us

Accomplishments:• Set route record of 564 stops in one day• Utilized duel-diad technique to double productivityRoles/Duties:• Delivering to 300+ stops• Pre-sorting inventory queue • Managing small business relationships

Phoenix, Arizona, Us

Accomplishments:• Reduced staffing costs by cross-training new employees• Created the ultimate wedding playlistRoles/Duties:• Managing teams of 3-15 coworkers• Setting and organizing events • Handling customer complaints

Bachelor Of Science - Bs, Logistics, Materials, And Supply Chain Management

Associate'S Degree, Business/Commerce, General