Khairul Anuar

Khairul Anuar Email and Phone Number

ICT Ops Manager @ AirAsia
Negeri Sembilan, Malaysia
Khairul Anuar's Location
Negri Sembilan, Malaysia, Malaysia
About Khairul Anuar

Khairul Anuar is a ICT Ops Manager at AirAsia. They possess expertise in system administration, software system analysis, software project management, software documentation, software installation and 11 more skills. They is proficient in Bahasa Malaysia and English.

Khairul Anuar's Current Company Details
AirAsia

Airasia

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ICT Ops Manager
Negeri Sembilan, Malaysia
Website:
airasia.com
Employees:
13862
Khairul Anuar Work Experience Details
  • Airasia
    Ict Ops Manager
    Airasia
    Negeri Sembilan, Malaysia
  • Airasia
    Senior It Executive
    Airasia Oct 2019 - Present
    Malaysia
    Seasoned IT executive with over 18 years of experiences in automative & airlines industry. Now in leading a ICT Desktop Operations team at AirAsia - specialising in IT desktop and onsite support , system and hardware administration, Adept at implementing and maintaining end to end support and solutions that enhance operational efficiency and ensure system reliability. Strong problem-solving abilities with a focus on supporting mission-critical airline operations.
  • Airasia
    It Executive
    Airasia Dec 2012 - Sep 2019
    Redq, Klia2
    Desktop Support Executive  Provide technical support for IT hardware (desktop/laptop computers, scanner and printer) and software (Windows, Office, Antivirus, Altiris, etc.) in setup, configuration, installation and maintenance in both onsite and remote support. Provide accurate and creative solution to end user’s reported problems meeting all pre-defined quality measurements. Elegate incident ticket and trigger the management escalation within stated guidelines. Ensure every request or incident raised by end user is record and tracked in ticketing system. Liaises and work closely other support team to enable end users queries are answered and issues resolved within the SLA. Carried out all tasks given on station maintenance support in yearly schedule Application Support Executive (Dec 2012 – Sept 2013)♦ To provide, diagnose, troubleshoot and identify solutions to resolve system issues in application/technical support to end user via phone, walk in and email related to application use in Redicons (Airasia Intranet website)♦ Provide Work Instruction (SOP) troubleshooting guide to the applications use in Redicons.♦ Elegate incident ticket and trigger the management escalation within stated guidelines.Projects DeliveredProject: Kiosk re-location from LCCT to KLIA2♦ Carried out all plan for the kiosk re-location team with Malaysia Aiport Holding Berhad (MAHB) IT team to arrange the kiosk at designated place surround KLIA2 check in counters.♦ Ensure all kiosk peripheral e.g. network, kiosk check in counter system is up within time frame
  • Honda Malaysia Sdn. Bhd.
    It Executive
    Honda Malaysia Sdn. Bhd. Oct 2008 - Nov 2012
    Petaling Jaya, Selangor , Malaysia
    Supporting existing in-house system,outsource and government system etc mySIKAP especially related to automative-manufacturing process, spart-part purchasing process, parts warranty process and car purchasing sales process for 4 years.Involved in project of new system or upgrade system covering all IT itinerary including project proposal to management, device purchasing including server,middle-ware,database etc, system testing and deployment for 3 years

Khairul Anuar Skills

System Administration Software System Analysis Software Project Management Software Documentation Software Installation Computer Hardware Marathon Project Management Computer Hardware Troubleshooting It Audit Project Analysis Hiking Outdoor Adventures Boot Camp System Testing System Integration Testing

Khairul Anuar Education Details

  • Management Science University (Msu) Known As Kutpm
    Management Science University (Msu) Known As Kutpm
    Bachelor In Computer Science (Hons)
  • Politeknik Sultan Haji Ahmad Shah (Polisas)
    Politeknik Sultan Haji Ahmad Shah (Polisas)
    Mechanical Engineering

Frequently Asked Questions about Khairul Anuar

What company does Khairul Anuar work for?

Khairul Anuar works for Airasia

What is Khairul Anuar's role at the current company?

Khairul Anuar's current role is ICT Ops Manager.

What schools did Khairul Anuar attend?

Khairul Anuar attended Management Science University (Msu) Known As Kutpm, Politeknik Sultan Haji Ahmad Shah (Polisas).

What skills is Khairul Anuar known for?

Khairul Anuar has skills like System Administration, Software System Analysis, Software Project Management, Software Documentation, Software Installation, Computer Hardware, Marathon, Project Management, Computer Hardware Troubleshooting, It Audit, Project Analysis, Hiking.

Who are Khairul Anuar's colleagues?

Khairul Anuar's colleagues are Daniel Prim Torres, Mohd Zain Bin Omar, Sangae Han, Taufan Dwi Reswanda, Suhandi Suhandi, Punitaraj Kumar, Naginthiran Rao Ramasamy.

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