Khairul Cahya Ramadhan Email & Phone Number

Jakarta Metropolitan Area

Kota Tangerang, Banten, Indonesia

• Digitized document and photo archives using the National Archives Information System website to process data accurately and efficiently.• Organized and categorized documents based on type, date, or other relevant criteria.• Periodically updated documents to include new information or necessary changes.

West Jakarta, Jakarta, Indonesia

• Expertly managed product descriptions, photos, and pricing across four dynamic stores.• Orchestrated impactful digital marketing campaigns via social media and Shopee Ads, boosting monthly sales by up to 30%.• Delivered exceptional customer service, achieving an impressive average satisfaction rating of 4.9/5 stars from over 5,000 reviews.• Leveraged advanced analytics tools to monitor sales performance and uncover market trends, driving strategic decision-making and business growth. • Owned and managed four distinct stores, ensuring operational excellence and market competitiveness.

West Jakarta, Jakarta, Indonesia

• Assisted in the preparation of cooperation proposals with external parties.• Created brochures, certificates, pamphlets, and digital content to promote cooperation programs.• Organized and archived cooperation and development documents.• Coordinated and shared webinar certificates with participants.• Performed data entry for all documents related to inter-company or university cooperation.

South Jakarta, Jakarta, Indonesia

• Monitored the performance of the VSAT system using advanced monitoring software to proactively identify and address potential issues before they escalated.• Performed routine maintenance on equipment, including cleaning antennas, inspecting cables, and ensuring all components were in peak condition for optimal performance.• Diagnosed and repaired faults in modems and other critical equipment to maintain system security and efficient operation.• Diagnosed and resolved technical issues with VSAT equipment, encompassing both hardware and software aspects.• Executed repairs and replaced faulty components to ensure uninterrupted system functionality.• Compiled detailed reports on detected problems and implemented solutions, and documented troubleshooting procedures to support ongoing operational excellence.

Bachelor Of Computer Science, Computer Science, 3.77

Final Year Project: "Design and Development of a Quality Testing Service Application Using Firebase as Backend as a Service (BaaS)" This.

Vocational High School Diploma, Telecommunication Engineering, 80

During my time at SMK Telkom Jakarta, I specialized in Telecommunication Engineering. The curriculum provided in-depth knowledge.