As a Project Manager, PMP/ITIL-Certified with a background in software deployment projects, my role involves working closely with Sales to grasp customer deliverables and schedules, planning project execution with detailed work breakdown structures, and leading project kick-off meetings. I am responsible for reviewing tasks and timelines with team members, maintaining comprehensive project documentation, and scheduling weekly meetings with stakeholders to ensure timelines are met. I monitor project progress, identify risks, develop contingency plans, and implement corrective actions as needed. I maintain accurate project minutes, provide weekly updates to leadership, and manage changes according to the agreed plan. At project completion, I report on unfulfilled deliverables and challenges, continuously improve my skills, and share knowledge to enhance project management practices. Proficiency in Microsoft Project and Excel is essential for this role.

Report to the Project Manager at On Site Services Sdn Bhd, supporting the company's telecommunication services by managing the Pusat Internet site, organizing and conducting community courses, and promoting facility usage. My duties include coordinating with local representatives and schools, preparing bi-weekly reports on users and finances, providing basic technical support, and assisting with events. I also need to do assignments at other locations as required to.

1. Distinguished performance as a Project Manager for EPF Imaging System, consistently addressing obstacles to establishing a well-organized and seamless document processing workflow across all 81 KWSP branches for 7 consecutive years.2. Skilfully forecasted budget management, working collaboratively with partners and clients to enhance resource allocation and streamline processes throughout the project.3. Motivated, guiding, and coaching a team of approximately 50 members, ensuring their sustained motivation and ongoing skill improvement to meet established standards operating procedures (SOP) and compliance requirements.4. Coordinated comprehensive plans for risk assessment, disaster recovery, and business continuity, effectively mitigating potential risks.5. Demonstrated exceptional performance as a Project Manager for PETRONAS Media Collection Digitization Services, succeeded the digitization of PETRONAS's extensive media archive, encompassing film negatives, slides, VHS, and Betacam materials, totaling over 3.0 million records processed.6. Effectively addressed initial challenges by implementing strategic volume and timeline planning to ensure project completion within the specified deadline and to mitigate escalating costs during the COVID-19 pandemic.7. In the role of Project Manager for Maybank Outsourcing Services, I succeeded in the digitization of approximately 1 million documents, a project that extended to cover more than 400 Maybank branches across the nation, with centralized image processing in Kuala Lumpur.8. Enhanced project performance by maximizing the strategic utilization of resources.9. Implemented a strong focus on security and compliance, ensuring that all operations teams strictly adhered to Maybank's security and standard operating procedures (SOP)10. Succeeded managed over 10 digitization projects for entities such as MBI Selangor, AIG Alico (Dubai), law firm, New Straits Times (NST), SPRM, Arkib Negara, and several others.

As a Cyber Cafe LAN Administrator, my primary responsibility is to manage and maintain the local area network (LAN) system for the cyber cafe. Ensure the efficient operation of the network, provide customersupport, and address any technical issues that arise. My role includes formatting and troubleshooting computers, assembling new systems, and handling cabling tasks using twisted pair cables.

As a Sales Assistant in the Interior Design department, my role encompasses various responsibilities related to customer service, stock management, and department upkeep.