Duties & Responsibilities• Completed daily accounting tasks including tracking funds, preparing deposits and reconciling accounts.• Reconciled accounts and reviewed all materials, including surplus, income, expense data, net worth and assets.• Set up and improved accounting systems and processes to meet business needs and maximise effectiveness of operations.• Generated and submitted invoices based upon established financial schedules.• Processed payroll and calculated deductions by accurately using tally ERP to secure payment traceabilities.• Organised and carried out efficient month-end, quarterly and year-end processes.• Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement.• Tracked various statistics and kept detailed records to support owner of the company.• Reviewed and processed client payments, including electronic payments and check deposits.• Collected and arranged information and entered details into computer database.• Provided journal entries and performed accounting on accrual basis.• Prepared documents, reports and presentations using advanced software proficiencies.• Generated financial statements and facilitated account closing procedures each month.• Maintained up-to-date knowledge on permits, certificates and documents mandatory for government departments.• Prepares financial reports.• Maintain financial record.• Managing all accounting operations based on accounting principles.• Petty cash handling and petty cash vouchers.• Verifies accounts by reconciling statements and transactions.• Preparing and mailing invoices, identifying delinquent accounts and insufficient payments.• Prepare receipt and payments by verifying documentation.• Maintains accounting ledgers by posting account transactions.• Bank Reconciliation.• Prepares UAE Input vat & output va,.Vat returns,etc.

Duties & Responsibilities• Guaranteed positive customer experiences and resolved all customer complaints.• Cultivated strong value-added relationships with customers and drove business development by delivering product knowledge.• Fielded diverse customer questions and resolved issues effectively and efficiently.• Answered 40+ inbound calls per day to address customer inquiries, resolve issues, and provide information on new products and services and directed inbound calls to designated individuals or departments.• Cultivated customer loyalty through exceptional service, promoting repeat custom and improved sales.• Responded promptly to general inquiries from members, staff and clients via mail, e-mail and fax.• Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.• Suggested new product options to customers requesting service cancellations, improving retention by 100%.• Day to Day activities assigned by the Branch Manager/Assistant Branch Manager.• Attend counter customer,remittance sending and receiving money from any part of the world.• Maintain Opening balance/Closing balance as per the cash flow.• Finalize Cash generated reports.• Cash tally at End Of the Day (EOD)• Receipt & payment vouchers checking according to designated heads before approving.• Voucher posting as per assigned heads.• Wps processing and salary disbursements.• Register customer’s transactions complaints,status and general enquries.• Cross Selling of different products that EIIE offers.• Internatioanl account opening of different banks.• Internatiaonl Eze Tops.• Credit card payments.• Wps & Corporate Companies Registration.• Maintaining record as per audit guidelines.• Vouchers Posting and maintain petty cash vouchers with refrence.• Cash deposit & cheque deposits.• Air Arabia air ticketing & cash u payments.• Verification of documents in compliance with AML policy. Etc…