- Communicate with customers to understand project requirement and develop a detailed project plan to track progress.- Coordinate internal resources and third parties/vendors for the flawless execution of projects and regular sales.- Ensure that all sales and projects are delivered on- time, within scope and budget.- Create and maintain comprehensive project documentation, plans and reports.- Oversee project procurement management.- Assign tasks to internal teams and assist with schedule management.- Provide relevant and timely information via daily logistics reporting and analytics.- Coordinate and monitor project activities, resources and information to ensure timely completion.- Coordinate with QC/QA department to ensure quality meets customer's requirement.- Work closely with project managers and engineers to ensure the project needs were fulfilled.

- Provide support to troubleshoot and resolve technical issues reported by participants in Zoom meeting.- Launch YouTube videos, Mentimeter polls, PowerPoint slides and create breakout rooms for the participants.- Maintain clear, concise, and positive communication for all cases in a timely and efficient manner.- Ensure all queries are handled in a professional manner.- Assisted with updating technical support best practices for use by team.

- Prepared consolidated internal and external financial statements by gathering and analyzing information from the general ledger system.- Prepared payments by accruing expenses, assigning account numbers, request disbursement, reconciling accounts. - Responsible for the utilization and book- keeping of petty cash funds.

· Assisted in the preparation of various GST tax reports such as Output and Input Taxes.· Supported the accounts payable and account receivable units in their daily operations.· Collected payments from customers and ensure tidy book-keeping.· General filing and record-keeping duties.