Technical Specialist
Current•Proficient in MuleSoft 4 for developing API assets for experiences, processes, and systems Experienced in working of integration solution architecture and understanding the API documentation.•Skilled in MuleSoft Any point Connectors, Data Weave, and RAML 1.0.•Comprehensive understanding of API Management, encompassing security, authentication, policies, SOAP, RESTful service design, and versioning.•Applied data replication techniques for data transformation, archiving, and migration.•Ensured efficient operation of data integration processes, including proactive monitoring and troubleshooting.•Developed reusable assets and components following project standards.•Conducted configuration testing, documentation, and provided support for System Integration Testing (SIT). understanding of Synchronous / Asynchronous communication patterns and problem-solving abilities •Good Knowledge in running and developing a application in JASON format•Implementing and updating the security levels authentication and authorization mechanisms for API access.•Transforming data into a different format using a Data Weave•Proactively monitored the Service Request System (SRS) incident management queue through ServiceNow, demonstrating agility in addressing critical issues.•Analysed incidents, identified service restoration actions, and conducted thorough incident investigations and diagnoses, ensuring minimal disruptions.•Created detailed problem records, executed root cause analyses, and collaborated with cross-functional teams for effective resolution.•Took decisive actions to restore services promptly, aligning with organizational priorities.•Spearheaded advanced technological systems support, maintenance, and testing, ensuring optimal functionality, and resolving complex system-related challenges.•Oversaw installations, configurations, and maintenance of computers, networks, workstations, and related equipment, consistently meeting high standards of operation.
