Developing and managing clinical programs to drive performance improvement and strategic enhancements. Skilled in analyzing trends, implementing action plans, and ensuring compliance with accreditation standards. Known for effective leadership in problem-solving and collaboration with diverse healthcare stakeholders.Strategic Program Development:• Develop a clear service vision and strategy aligned with hospital and corporate objectives.• Leads service improvement and capital… Show more Developing and managing clinical programs to drive performance improvement and strategic enhancements. Skilled in analyzing trends, implementing action plans, and ensuring compliance with accreditation standards. Known for effective leadership in problem-solving and collaboration with diverse healthcare stakeholders.Strategic Program Development:• Develop a clear service vision and strategy aligned with hospital and corporate objectives.• Leads service improvement and capital projects to drive sustained improvements.Operational Excellence:• Conducts benchmarking, demographic trend analysis, and cost/benefit analysis for business process planning.• Ensures compliance with clinical governance standards, patient safety, and clinical risk.Effective Leadership and Collaboration:• Provide expertise, support, and training to clinical leads and staff.• Collaborates with diverse stakeholders to resolve patient issues and facilitate program development.Data-Driven Decision-Making:• Utilizes data analysis to develop key performance indicators and outcome measures.• Makes forward-thinking decisions based on data insights to optimize resource utilization and budget planning.Key projects;• Develop and implement a facility live dashboards and operational reporting system using advanced business intelligence tools to cover In-Patients, Out-Patients and Operative Theaters.• Collaborate with the staff planning team in designing and developing a workforce reporting system. Show less

Oversee clinical / health care solutions development and execution activities in relevant hospitals, while planning and conducting quality management data analysis. Determine and improve data/documentation quality by using applications and analytical and business intelligence tools. Initiate complex clinical and patient data analysis to meet ad-hoc, standard, and project-related requests such as data configuration and system extraction to the compilation of the report. Establish and implement… Show more Oversee clinical / health care solutions development and execution activities in relevant hospitals, while planning and conducting quality management data analysis. Determine and improve data/documentation quality by using applications and analytical and business intelligence tools. Initiate complex clinical and patient data analysis to meet ad-hoc, standard, and project-related requests such as data configuration and system extraction to the compilation of the report. Establish and implement strategic data quality process improvements while developing effective processes to ensure data quality issues resolution and data quality maintenance. Deliver exceptional assistance to top management and involved parties within the hospital and corporate in upgrading processes around using data profiling, quality, and mapping to manage root cause data/documentation issues. Maintain quality standards and measurements compliance with HMC and JCI.• Managed and improved communication between health information management and various hospitals’ departments that saved time spent on validating report.• Transformed from manual data/informatics data entry and reporting systems to a fully systematic system using dynamic reporting dashboards.• Minimised time is taken in data validation and preparation to become from days to hours by systematising the process and implementing a lean workflow with specific deadlines.Key projects;• Ministry of Public Health (MoPH) National Project to set up health care services performance agreements (HSPA) measures – Al-Wakra Hospital Project Leader.• Cerner Implementation, Al Wakra Hospital Project, from implementation until Go live including pathways design, users change management and training to reach maximum system adoption of the new CIS system.• Data Governance and Management framework, this governance framework followed as a model by different hospitals to streamline data requests to control and register all data reporting extractions. Show less

Directed patient's database project using an online web-based Pediatric clinical system (www.pond4kids.org) developed by St. Jude children's research hospital (SJCRH) USA and with co-operation with (KHCC) Jordan. Designed, maintained, and distributed a system of reports and dynamic dashboards to various departments and levels of management with a focus on achieving designated department goals. Identified and managed end-user requirements related to pediatric oncology patients’ flow using… Show more Directed patient's database project using an online web-based Pediatric clinical system (www.pond4kids.org) developed by St. Jude children's research hospital (SJCRH) USA and with co-operation with (KHCC) Jordan. Designed, maintained, and distributed a system of reports and dynamic dashboards to various departments and levels of management with a focus on achieving designated department goals. Identified and managed end-user requirements related to pediatric oncology patients’ flow using Pediatric Online Database multiple information resources (POND) and EMR. Collaborated directly with clinicians, researchers, nurses, and health information managers. Supported physicians and service coordinators in utilising and extracting information from the database. Conducted training programmes for clinicians and non-clinicians; prepared and facilitated educational and training materials for new users.• Launched a monthly and yearly reports system.• Optimised data quality by designing control tasks and tools and using system quality functions.• Designed and implemented audit forms, as well as developed some manuals to help in improving the data entry process.• Reviewed and cleaned up the (quick diagnosis forms) to be more efficient and more comfortable to use.Key projects;POND implementation in King Hussein Cancer Centre.• Created a comprehensive workflow, process, and settings to organise and control all activities on POND which reflected on quality and accuracy of PONDs’ data. • Developed a records audit system to be performed by management and clinician. Show less

Tasks performed thorough the three years services:• Organized Medical Records and managing patient health files in a facility.• Filing records, assisting in audits, and collecting/analyzing clinical and patient information.• Participates in development, implementation and maintenance of policies, objectives, short and long-range planning.• Assist in designing clinical pathways and patient engagement processes according to regulations and RMS procedures.• Issue medical files… Show more Tasks performed thorough the three years services:• Organized Medical Records and managing patient health files in a facility.• Filing records, assisting in audits, and collecting/analyzing clinical and patient information.• Participates in development, implementation and maintenance of policies, objectives, short and long-range planning.• Assist in designing clinical pathways and patient engagement processes according to regulations and RMS procedures.• Issue medical files to persons and agencies according to laws and regulations.• Assist in the design and distribution medical charts to the appropriate departments of the hospital.• Maintain quality and accurate records by following hospital procedures.• Ensure patient charts, paperwork and reports are completed in an accurate and timely manner.• Make sure all medical records are protected and kept confidential.• Supply the nursing department with the appropriate documents and forms. Show less