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Khaled Abdul is listed as Fraud Analyst @ RBC | Fraud Detection based in Ottawa, Ontario, Canada. AeroLeads shows a work email signal at rbc.com and a matched LinkedIn profile for Khaled Abdul.
Khaled Abdul previously worked as Emergency medical assistant at Allianz Partners and Fraud Analyst at Rbc. Khaled Abdul studied at Riviera High School.
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AeroLeads found 1 current-domain work email signal for Khaled Abdul. Compare company email patterns before reaching out.
As a customer service professional with a high school diploma from Riviera High School, I have gained valuable experience in various roles related to credit card and telecommunication services. My core competencies include customer support, communication, and fraud detection, which I have applied in different settings and scenarios.Most recently, I worked as a Fraud Analyst at RBC, where I engaged with clients through inbound calls, managed risks by adhering to compliance routines, and analyzed credit card accounts for fraudulent activities. Previously, I was a Financial Service Advisor at NTT, working in partnership with Capital One, and a Customer Service Representative at MSI Corp, making outbound calls to upsell Bell services. In these roles, I helped customers with card activations, account closures, billing issues, and program changes, as well as provided information about the different products and offers available. I enjoy working in a fast-paced and dynamic environment, where I can contribute to the team's success and deliver an outstanding client experience. I am eager to learn new skills and explore new opportunities in the customer service field, and I believe I can bring diverse perspectives and experiences to the organization.
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Ottawa, Ontario, Canada
●Responded to Inbound calls from customers travelling abroad and within the country that want to start an insurance medical claim.● Assisted customers with inquires about starting a medical claim.● Helped customers with detailed information regarding their insurance policies.● Assisted customers to start the claims process when an emergency occurred.● Performed other duties and tasks related to insurance policies and the job in general.
Ottawa, Ontario, Canada
● Engage with RBC clients through inbound calls to deliver an outstanding client experience. ● Manage risks by adhering to compliance routines, processes and controls to protect client interests. ● Analyzed clients’ credit card accounts that had fraudulent activities, canceled them and sent them new ones. ● Examine clients’ accounts with systems such as TYSYS, Sales Platform to determine fraud and risks on the accounts. ● Performed other tasks assigned to me that were related to Credit card accounts.
Ottawa, Ontario, Canada
● NTT was working hand in hand with Capital One (credit cards). ● Received inbound calls from Capital One customers with issues with their credit cards. ● Helped customers with card activations and account closures. ● Assisted customers with verifying fraudulent activities on their accounts. ● Provided information to new customers about the different cards that CapitalOne offered.
Ottawa, Ontario, Canada
● Made outbound calls to upsell Bell services including TV, internet, and home phone. ● Received inbound calls to solve customers’ issues and inquiries. ● Performed other various duties related to wireless sales. ● Resolved clients’ issues regarding bills and changes in their programs. ● Assisted in the acquisition campaign to bring new customers to Bell.
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Khaled Abdul is listed as Fraud Analyst @ RBC | Fraud Detection.
AeroLeads has found 1 work email signal at @rbc.com for Khaled Abdul.
Khaled Abdul is based in Ottawa, Ontario, Canada.
Khaled Abdul has worked for Allianz Partners, Rbc, Ntt, and Msi Corp.
You can use AeroLeads to view verified contact signals for Khaled Abdul, including work email, phone, and LinkedIn data when available.
Khaled Abdul studied at Riviera High School.
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