Responsible for: - Managing all the technical tasks and enhancing the performance of GlobeMed Saudi owner system and Data Center activities.- Controlling the users and privilege access for the health care providers and insurance companies.- Managing the exchange data between GlobeMed Saudi and its contracted insurance companies.- Managing the Call Center system and controlling the calls of call center agents.- Handling and assuring the changes and modifications based on the GlobeMed Saudi system with the development and the programming company. Also In charge of all Business activities namely: Managing And Maintaining a Microsoft windows Server 2003 & 2008 & 2012 – New Servers Setup and Configuration – Rack Mountable Servers Installation - SCSI Controller Configuration - Active Directory Domain Administrator – GPO Configuration – Active Directory Replication - Managing Users, Computers, Groups - Microsoft ISA Server 2000, 2004 and 2006 Configuration - Proxy Server - Cisco Firewall PIX Configuration – Cisco ASA ( Adaptive Security Appliance ) - IPSEC – VPN – VLANs - Security - Cisco Router Configuration – ADSL Modem Setup – Leased Line - Microsoft Exchange Server 2007 and 2010 Management – Microsoft Outlook Web Access – Microsoft Internet Information Services (IIS) Installation And Configuration - Cisco Call Manager Administration And Management – Cisco Contact Center ( installation, Setup & Configuration) - Cisco Unity Server Administration – Cisco Quality Manager – Calls Recording - Cisco Voice Gateway ( 3745 & 3845 Routers ) – FXO / FXS Voice Cards Installation And Configuration – IP Telephonic Configuration – VOIP(Voice Over Internet Protocol) - ATA Configuration - Backup / Storage Data – Veritas Installation And Configuration – Network Infrastructures – Patch Panel – Cisco switches - Symantec Antivirus – Microsoft WSUS ( Windows Software Update Services ) – Blade Servers – Baracoda Web Filter and Baracoda SSLVPN – VMWare – Video Conferencing.