Managing Front desk & housekeeping daily operations. Formulating hotel policies. Organize complex projects & establish priorities. Dealing with customer complaints and comments. Supervising maintenance, supplies, renovations & furnishings. Carrying out inspections of property and services. Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Manage staff, preparing work schedules and assigning specific duties. Establish and implement departmental policies, goals, objectives, and procedures.Interview, hire and train new employees, Plan and direct activities such as sales promotions. Set prices and credit terms, based on forecasts of customer demand.

Assist guests with arrivals and departures, handle guests' concerns, offer referral for services and handle requests for information. Handle and store luggage. Assist with the check-in and check-out of groups and toursProvide valet parking. Assist other departments as required

Manage and maintain all year or seasonal lodging facilities. Observe and monitor workers' performance to make sure that company rules and procedures are being followed. Answer questions about hotel policies and services. Resolve customers complaints. Mail delivery, and answers customers questions about area. Use computers to prepare reports.Purchase supplies or services from outside vendors, such as laundry, repair, and trash.Inspect hotel for cleanliness and appearance.Coordinate front-office duties and resolve problems. Greet and register guests. Assign rooms. Collect payment and record money earned and spent. Receive and process advance payments. Interview and hire staff. Assign duties to workers and schedule shifts.

Greet guests. Ask questions and build rapport. Show the facility and explain benefits. Present pricing options. Answer questions. Assist the customers in selecting products. Keep a check of inventory. Sales of goods. Report to the Store In charge. Maximize sales and profitability of the store. Maintaining store standards by keeping it clean

Prepare and portion food, Establish work schedule. Ensure food service and quality control. Maintain records of stock. Prepare and submit reports, Supervise and check assembly of trays, Supervise and check delivery of food trolleys. Train staff in job duties, sanitation and safety procedures